Sales & Retention Advisor - North West London

Up to £24,000 basic + circa £500-£1000 monthly commission

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We are looking for a Sales & Retention Advisor for an award-winning provider of private swimming tuition with centres across London the South East.

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More on the role:

• To be the direct point of contact for all customers enquiring about Swimming programs and lessons.

• Provide exceptional customer service to both prospective and current customers.

• Generate new sales bookings through proactive outbound calling via databases, new leads, waiting lists, prospects and all other incoming lead sources.

• Manage a prospect database of incoming leads from initial enquiry to sale, responsible for conducting needs analysis, booking trials, following up within set SLA's, pitching and objection handling, payment processing and after-sale follow up.

• Retain customers through customer service calls supporting them to progress on their journey to become better swimmers.

• Typically working 9-6 Monday to Friday and one in three Saturday mornings.

• Based in their support Office in North West London.

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Background we are looking for:

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• Outstanding telephone manner with strong rapport building skills.

• Self-motivated, organized and good time management.

• Proven track record in a consultative direct sales role consistently hitting targets.

• You may have worked as a Telesales consultant, Membership Sales Advisor, Sales Manager, Business Development Manager or Account Manager within the Sports, Fitness, Leisure or a similar industry.

• An interest in swimming or knowledge of swimming lessons is desirable but not essential as full product training will be given.

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This is an exciting opportunity with an established and progressive company who offer full training, ongoing development and a great work life balance.

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For more information, please click apply now and we will come back to you if you have the right level of experience