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General Manager - Leading Competitive Socialising Venue

£55000 - £60000 per annum + 75K OTE | London

General Manager Leading Competitive Socialising Venue 55-60K OTE 75Knc Clapham, SW LondonWe are looking for a General Manger to lead a team of 5 Heads of department and a team of 150 full and part time colleagues to run one of the most successful competitive socialising venues in Southwest London which an annual turnover of around £10m. We are keen to hear from experienced General managers working within a similar large late night or entertainment venue with significant experience of managing a high footfall destination with a huge focus on managing a complex and significant P and L, meeting GP's, spend per head and driving new corporate and pre booked business into the venue and across multiple bars and food concepts. Key responsibilities include:Lead the team to deliver on all departmental KPIs, including wage ratio and financial targets. Champion the link between key departments to ensure stakeholder satisfaction and adherence to service level agreements. Ensure the effective operations of all departments, with the highest standards of service and safety being delivered at all times and in accordance with the relevant Standard Operating Procedures.Continually seek and promote innovative ways of increasing revenue in order to maximise profitability, both in the short and long term. Work with the Sales and Marketing Departments to establish the corporate income stream and to maximise the growth of the offering across all departments.Ensure that all departments comply with the requirements of the relevant Company policies, Health and Safety requirements and relevant legislation,Maintain and develop a culture of effective people management within each department, through recruitment, performance management, training, development and talent management.Ensure effective channels of communication at all levels so every member of the team.In conjunction with the departmental managers, investigate guest and employee satisfaction with a view to delivering continuous improvement across all departments.In addition to a competitive basic salary of 55-60K, there is a quarterly bonus scheme and out performance bonus adding up to a further 15K OTE, 31 days holiday per annum and significant opportunities for further career development as the company continues to grow at pace.

Cluster Revenue Manager

Negotiable | North London

Cluster Revenues Manager North London - Highly competitive salary Our client is a global luxury hotel group, passionate about their people and their customers.This is a fantastic opportunity to work as a Cluster Revenues Manager at their Global Headquarters in North London.If you live by your numbers and spreadsheets and like nothing more than analyzing data, then this could be just the role for you.You need to have experience as a Revenue Manager as you could be managing the revenue for up to three hotels, within this large and lavish portfolio of hotels.This is an awesome company to work for who will invest in your training and development and this role will certainly provide you with an interesting and challenging role.About the Company:This is one of the largest and fastest growing hospitality companies in the world and was recently voted as the number one company to work for in the UK. With more than 6,000 properties globally in over one hundred countries and a history spanning 100+ years, this is company is world leader in the luxury hotel market and we are delighted to be working with them.As Cluster Revenues Manager, your key duties and responsibilities will include the following :Maximise revenueTo market share and profits for multiple hotels through the strategic coordination of revenue management processes and proceduresDrive the continued development and growth of customer service standards, revenue and profits from multiple hotelsDeliver the company's mission relating to profit, people, customer and qualityEnsure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reportingEnsure professional and efficient utilization of all systems, in line with company best practices and standard operating proceduresEnsure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risksEnsure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controlsIntegrate with other functions to ensure we exceed our customer's, owner's and shareholder expectations As Cluster Revenues Manager, some of the things you will need to have:At least 2 years in a Revenue Manager role with a similar size hotel groupThe ability to be highly analytical and numerate and obsessed with revenue managementTo be a fabulous communicator and fluent in English verbally and in writingTo be within a commutable distance of Head OfficePractical working experience within commercial revenue managementBe proficient and advanced in Excel, PowerPoint & WordStrong Analytical SkillsSound functional knowledge of Revenue ManagementExcellent competencies in Leadership, Planning and Organising, Communication and InfluencingCommercial attitude and proactive sales approachClear voice & well spokenAbility to analyse data and identify trendsCompetitive and motivatedPractical working experience in a hotel, area or corporate role relating to distribution or revenue managementExperience of managing a commercial teamGood Training/Coaching SkillsAbility to articulate and introduce change effectivelyThis is a fabulous role for the right candidate which carries a highly competitive package plus excellent benefits (including world-leading discounted hotel travel scheme, bonus, private health care and the option to work from anywhere in the world for 20 days a year)You will also receive 25 days holiday plus bank holiday, company pension, medical cover, life cover and huge discounts on hotel stays.Interviews available immediately.

Sales Manager

€38000 - €45000 per annum + Health club membership, pension | Dublin

Sales Manager - Premium Health Club Dublinup to 38,000 euro basic OTE 45K euroA rare opportunity to head up the sales team working at one of the leading and largest premium family focused health clubs in Dublin, providing their members with the finest fitness and sporting facilities in the industry supported by an exceptional team.Key responsibilitiesWe are looking for an experienced sales manager who can demonstrate great leadership and commercial success who is experienced working within a premium and proactive sales environment.Unlike many sales management jobs, this role is all about just managing incoming leads and referrals from existing members - optimising the conversion rates into new member sales and meeting and exceeding both team and your own individual targets. To be successful in this role you will need to demonstrate a proven track record of leading sales teams to consistently outperform against targets, have a strong work ethic, be solution orientated, proactive and flexible with first class planning and organisational skills.You will be working to well established ways of working and a structured approach to meet and exceed KPIs and sales and revenue targets underpinned by exceptional training for you and your team.About youYou will require a genuine passion and interest for sport and leisureHave great interpersonal and presentation skillsThe ability to lead from the front and lead by exampleAble to work shifts - minimum of 1 weekend in 4 and occasional bank holidaysYou will be contributing to the sales team target in conducting tours and signing up new members in addition to your management responsibilitiesBenefitsThe position offers a sector leading basic salary of up to 38K euros with the genuine opportunity to earn a further 7k to 10k Euros in monthly, quarterly and annual commission and bonuses whilst the other huge perk is free family membership of the club.FacilitiesLarge indoor poolOutdoorKids poolTennis courtsSpaState of the art gymGroup exercise studioIndoor cycling studioClubroomCreche Opportunities for future development and growthThere are a number of opportunities for development both in the operations side of the club and the sales side in terms of regional roles. Team member have to demonstrate good results in their current role and contribute to the overall club key performance indicators. Any development can be through our numerous step up programmes ( step up to regional sales manager for example) once there is a demonstrable track record of achievement the correct behaviours are displayed. Candidates who are willing to relocation within the company increase their ability to move sideways or advance.Interviews are available immediately

General Manager

£50000 - £55000 per annum + excellent benefits | West Sussex

General Manager- Sports Leisure Entertainment - West Sussex£50,000-£55,000 + Excellent benefits We are looking for a General Manager to oversee West Sussex's most diverse active entertainment centres; offering a range of sports, physical activities, gaming, food and beverage, competitions and parties appealing to children and adults alike. Role OverviewCustomer facing - Available and visible to your customers and team, leading by example.Team- Inspire, coach and develop your team to be the best version of themselves every day.Financial- taking responsibility for budgets, forecasting and stock control.Operations- Ensure the centre is immaculate, safe and fully operational at all times.Service- Ensure guests have an incredible customer experience.Social Media- Create and upload regular content and manage customer feedback.Flexible- Working a mixture of shifts including evenings, weekends and school holidays. The Person:Inspiring personality, highly organised with attention to detail.Has a passion for people; inspiring, training, supporting, developing and succession planning.Experienced in managing a high volume multi-faceted business with extreme peaks and troughs of trading.Successful site management experience possibly as Venue Manager, Club Manager, General Manager, Store Manager or Centre Manager possibly from health and fitness, sports and leisure centres, holiday parks, resorts, entertainment venues or visitor attractions.The flexibility in your life to work some evenings, at least every other weekend and school holidays as these are their busy trade times.Have your own transport due to working some shifts. For more information please click apply and we will be in touch promptly if you have the right level of experience.

Area Sales Manager - Surrey/Kent/Sussex

Up to £36000 per annum + Car Allowance 50K + OTE | Crawley

Area Sales Manager - to 36K + Car Allowance OTE 50K+Surrey/Kent/SussexI am looking for an area sales manager to work across Kent, East and West Sussex Surrey and South of the River in London for a dynamic international business operating within the leisure space. You will predominantly be working on warm leads and with a with a well-established network of clients including local authorities and councils, property developers, holiday parks, visitor attractions, schools, nurseries and leisure providers. As an area sales manager you will be. Meeting clients and prospects 4 days per week and typically being based at home on a Friday.Taking a strategic approach to planning your diary to optimise coverage across your territory.Ensure weekly targets of 15 face to face meetings are met with key decision makers.Networking with existing clients and looking to develop new business opportunities.Optimise and update the CRM system, generating new leads and optimising existing client referrals.Maintain and develop all your accounts, working closely with both the design and quotations team.Provide regular sales forecasts along with accurate sales forecasting based on your pipeline.We are keen to hear from candidates already working within a field sales role or candidates who have a proven track record in regional sales or sales management ideally within the broad leisure sector. Previous experience selling into Councils, local authorities, education or property developers would be advantageous but not essential. We are looking for confident, outgoing and target driven individuals who are looking for an opportunity to flourish with a market leading brand.In addition to a basic salary of up to 36K, you will be offered a company car or car allowance and incentivised with an uncapped commission structure, after establishing your sales pipeline your OTE would be an additional 15K per annum with commission paid monthly. The role is Monday to Friday only, holidays are 25 days plus bank holidays with private healthcare..Interviews are immediately available.

Assistant Venue Manager - Leisure Destination

£40000 - £45000 per annum + 55K OTE | Battersea

Assistant Venue Manager - Entertainment Destination up to 45K basic 55K OTEBatterseaAn exciting opportunity for an experienced AGM to work for an exciting and dynamic high footfall leisure destination offering a wide range of entertainment concepts and activities alongside a significant hospitality operation with multiple bars, themed restaurants and kitchens generating a multimillion-pound turnover. As the AGM you will typically work opposite shifts to the GM and as such will be running a complex and fast paced operation, very much front of house, leading and supporting your management team to optimise programming and a smooth customer experience throughout the venue. There is a huge focus on health and safety, operational excellence, managing the cleanliness and security of the building and ensuring that all the significant revenue streams and KPIs are met including NPS and mystery shop results.Assist in managing all cost lines within budget and ensure all margin protection processes are implemented effectively.Continually seek and promote innovative ways of working and operational systems.Ensure communication is a key driver at all levels of the business from the team to stake holders and Head Office DepartmentsLead and investigate guest and employee satisfaction with a view to delivering continuous improvement across all departments.Ensure that all activities comply with the requirements of the relevant Standard Operating Procedure (SOP), Company policies and Health and Safety.Carry out risk assessments, overseeing and supporting accident prevention to ensure consistency across all areas.Manage the day-to-day running across all activities as well as maintenance, customer queries and cash management.Responsible for managing both the contract cleaning and security contractors.Supporting the F and B Management team as and when required.Communicate clearly with across the whole teams with regards to service delivery and operational standards.This position is ideally suited to candidates who have:Extensive senior management experience working in a high footfall and fast paced leisure/late night/visitor attraction/ high volume bar /hospitality or family entertainment centre.Will be problem solving, managing complaints and providing solutions to customers and team members.Possess a strong knowledge and qualification in health and safety.Excellent interpersonal, influencing and IT skills.Be willing to work a combination of shifts, predominantly middle and late shifts (11pm weekday /12.30 pm weekend closes) with 3 weekends out of 4.Interviews are immediately available.

Head Chef - New Opening

Up to £40000 per annum + Signing on Bonus +Accommodation | Narberth

Head Chef - 40K basic + Signing On Bonus + Accommodation.Narberth, Pembrokeshire An exciting opportunity for a head chef to launch a new destination restaurant in an iconic Grade 2 Listed Mill set in the heart of the Pembrokeshire National Park. This new heritage restaurant is designed to attract diners from a wide catchment area across the county and further afield as well as the holidaymakers who are looking for a premium dining experience in an exquisite riverside setting. The menu is created using the highest quality local produce supported by an acclaimed selection of wines with the launch generating huge interest and anticipation. You will be working at and for a multiple award-winning family-owned 500 acre resort which has an outstanding reputation for looking after their team and their 150,000 guests who visit each year.The restaurant has several dining options and will be based on 3 levels, the main restaurant, a smaller bistro area and a fine dining/events space providing great spaces and opportunities to really make your mark.You will be building coaching and mentoring your team of chefs and working very closely with the GM.Huge positives about this role include: Based in a beautiful part of West Wales, with stunning landscapes and close to several award-winning beaches.Position is offered on a 48-hr contract with 4 days on and 3 days off.All overtime is paid as standard.Accommodation is provided in the short term, providing time to find the right home.Free use of the Resort sporting and leisure facilities with significant discounts on Resort products.Participate in Employee Share Incentive Plan. With the restaurant opening in April we are very keen to hear from candidates who have significant experience working in a 4 or 5* hotel, restaurant or private members club as either a head chef or potentially a number 2 looking to step up and make their mark as a first head chef appointment. Interviews are immediately available.

Club Manager - Luxury Fitness

Up to £35000 per annum + Significant Personal Training (40K+ Package) | Battersea

Club Manager Premium Fitness Club 35K basic +significant PT Battersea LondonI have a high-profile opportunity for a club manager to run a luxury 5* health and fitness club with a very well-equipped gym, studios, pool, spa and treatment rooms in an iconic location in Battersea, SW London. As the fitness club manager, you will be supported by an assistant manager and team of duty managers in delivering an exceptional member experience on each visit. This club is not open to members of the public and as much there are no membership sales targets to achieve so it is all about service delivery and all about supporting the members achieve their fitness and wellness goals. The role is ideally suited to a candidate who has previous managerial experience working within a private members leisure club, 5* hotel leisure club, , leading corporate facility or a premium health club, We are looking for a candidate who has a strong all-round skillset, being a minimum of level 3 qualified whilst having a very strong knowledge of pool plant and health and safety. You will be managing multiple stakeholders in this position requiring tact, diplomacy and excellent communication and interpersonal skills.You will be working on a shift basis throughout the week, and you will typically be expected to do a minimum of 2 duty management shifts, opening at 6am and closing at 11pm. On the other 3 days you are likely to be working an 8/4, 9/5 or 10-6pm shift. One of the big perks of this role is the significant opportunity to personal train outside your core hours where you will receive c £40 per session providing a great opportunity to top up your basic salary, a sum of 5-8K is very achievable, Interviews are immediately available.

Area Manager - Leisure/Hospitality

Up to £45000 per annum + Car Allowance +15K bonus | Leeds

Regional Manager 45K+ car allowance + 15K OTE Yorkshire/Northern RegionAn immediate opening for a hands-on regional manager to take responsibility for a number of family entertainment /adventure parks based in Yorkshire, Cheshire and Scotland . An ideal base location with be within Yorkshire, you will travel extensively between your centres We are keen to talk to candidates who have a proven track record in multi- site or cluster management ideally from the leisure or hospitality sectors although we will also look at experienced GM's running large operations with multiple revenue streams who are looking to step up into a regional role. Key accountabilities will include:Coaching and inspiring your Centre Managers and their HOD's to deliver a consistently outstanding and memorable guest experience.Ensure your centres achieve operational excellence and the highest levels of health and safety across all areas of the venue.To meet and exceed revenue targets across admissions, party bookings, retail, food and beverage.Manage and control costs and optimise staff rotas to optimise the efficient running of the centres.To achieve all metrics around NPS, mystery shop and guest feedback scores.Use, understand and analyse all available data to make commercially beneficial decisions.Measure and review centre and regional performance on an ongoing basis.Compile and produce reports and analysis on each of your venues.You will be expected to work some weekends visiting centres during their peak trading times.In addition to a basic salary of 45K, the bonus structure is up to 3K each quarter with an outperformance annual bonus of a further 3K, alongside a car allowance of £3600 per annum. Additional benefits include access to private healthcare and 31 days per annum.

Regional Manager - Family Entertainment

Up to £50000 per annum + Car Allowance + 15K OTE | Watford

Regional Manager 50K + car allowance + 15K OTESouth of EnglandAn immediate opening for a hands-on regional manager to take responsibility for 6 family entertainment /adventure parks based in the South of England. The centres turn over more than £12m and are based in Kent, Beds, Bucks and Northants. Your base location can be flexible within these areas, you will be required to travel to each of your centres on a weekly basis. We are keen to talk to candidates who have a proven track record in multi- site or cluster management ideally from the leisure or hospitality sectors although we will also look at experienced GM's running large operations with multiple revenue streams who are looking to step up into a regional role. Key accountabilities will include:Coaching and inspiring your Centre Managers and their HOD's to deliver a consistently outstanding and memorable guest experience.Ensure your centres achieve operational excellence and the highest levels of health and safety across all areas of the venue.To meet and exceed revenue targets across admissions, party bookings, retail, food and beverage.Manage and control costs and optimise staff rotas to optimise the efficient running of the centres.To achieve all metrics around NPS, mystery shop and guest feedback scores.Use, understand and analyse all available data to make commercially beneficial decisions.Measure and review centre and regional performance on an ongoing basis.Compile and produce reports and analysis on each of your venues.You will be expected to work some weekends visiting centres during their peak trading times.In addition to a basic salary of up to 50K, the bonus structure is up to 3K each quarter with an outperformance annual bonus of a further 3K, alongside a car allowance of £3600 per annum. Additional benefits include access to private healthcare and 31 days per annum.

General Manager - Torquay

£50,000 + bonus + benefits | Devon

General Manager - Holiday Park & Activity CentreCirca £50,000+ bonus+ benefitsTorquay, Devon​We are looking for a General Manager to take ownership of a fantastic Holiday Park and Physical Activity Centre near Torquay on the beautiful Devon Coast. It is a popular destination for children's school residential trips during term time and welcomes family holidays out of term. There is a huge range of indoor, outdoor and water sports activities available during the day and into the evening to suit everybody's level of adventure.​It is fantastic time to join this growing brand, so as well as offering a long term career path, the company offers, a contributory pension, 34 days holiday and annual bonus. Free meals on shift are also provided, as is the opportunity to live on site for a small cost.​Role OverviewInspire, coach and empower a large and diverse team of 50+ to be the best version of themselves every day and help them develop and grow.Lead and coordinate all departments including Housekeeping, Maintenance, Catering Activities, Administration and Human Resources, fostering a culture of service and operational excellence.Prioritise the health, safety and safeguarding of your guests.Manage the financials; profit and loss, budgeting and forecasting.Create a positive, fun, nurturing environment for your team and guests to thrive in.Play host to your guests, always being available and interacting at key moments.​Person Specification:Outgoing, hands-on approach to leadership with a passion for customer service and the outdoors.Accommodation management experience within a residential property such as a hotel, leisure resort, holiday park, youth hostel, care home, visitor attraction, boarding school or Sports/Leisure/Activity/Educational Residential Centre.Experience in managing large teams and budgets in a multi-faceted leisure, educational, sports or hospitality business probably as a General Manager, Resort Manager, Hotel Manager, Complex Manager or Centre Manager.Experience of safeguarding (either children or vulnerable adults) and health and safety (food, facilities, physical activities).Full clean driving license and the flexibility to work shifts including some weekends.​For more information please click apply and we will be in touch promptly if you have the right level of experience.​

Inside Sales Executive - Leading Fitness Supplier

Up to £30000 per annum + 42K OTE | High Wycombe

Inside Sales Executive - Fitness Industry 30K basic 42K OTEHigh WycombeA newly created role for an inside sales representative to work for a leading global health and fitness supplier based at their head office in High Wycombe. You will be working within the service team and be tasked with upselling a range of extended warranty and service contracts to existing clients - typically private fitness chains, local authority leisure centers, Universities and Higher Education establishments, sports clubs, country clubs, spas and corporate facilities. We are ideally looking for a candidate who has extensive experience working within the fitness industry in either a proactive sales management, B2B telemarketing role or a similar inside sales role. The position will involve:. Managing and responding to incoming emails and enquiries as well as directly contacting clients whose service contracts are up for renewal.Extensive telemarketing calls pitching the added value and features of the service contracts across the product range. Having a customer focused approach to solving their problems and managing expectations.Working extensively with Salesforce, logging all activity and updating records and key contact details.Creating and promoting promotional emails targeting key clients and prospectsWorking to key activity targets in terms of call volume and revenue targets.As and when required to meet key decision makers at client sites and to close contracts.Producing reports and plans to grow the business.There is huge scope to develop both this position as well as your career within this global company that continues to grow through acquisition. You will need to be a self-starter, a confident communicator and have the drive and ambition to meet and exceed sales targets.The position offers a basic salary of 30K with a monthly commission structure that is uncapped, it is realistic to be looking at an OTE of 42K for meeting your sales targets.The position is Monday to Friday only, benefits include 20 days holiday plus bank holidays, a stakeholder pension with significant discounts for friends and family on fitness products.Interviews are immediately available.

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Bourne Leisure Limited Logo

There isn't a more professional and supportive recruitment agency in the market. From both sides of the spectrum; the constant support and contact is of huge value, whilst understanding exactly what the client wants and matching that to the perfect candidate. 

General Manager, Bourne Leisure Limited
Third Space Logo

I changed career sectors from retail to leisure and Leisure People were pivotal to my success. Not only have they personally mentored me but have aligned my skills, capabilities and leadership to the right opportunities. A must for anyone taking their career to the next level. 

General Manager, Third Space
Darwin & Wallace Logo

I have worked with Leisure People over the last year and they have helped me with 5 very successful key placements. They are incredibly pro-active in their searches and notably good at matching applicants to our very specific briefs.

Managing Director, Darwin & Wallace
Les Mills International Logo

In an industry that is awash with recruitment agencies, Leisure People stand out. They have been an excellent sounding board for some complex challenges and their honest and open approach is refreshing. They are extremely well connected and in touch with the leisure industry. 

CEO - Europe, Les Mills International
Imperial College London Logo

Imperial have partnered with Leisure People for a number of years. They have provided us with a range of staff from Lifeguards to Senior Managers. They understand our business, priorities, personalities and operating models so they can always provide us with pragmatic, like minded and most importantly hireable people!

Head of Sport/ Assistant Director Commercial Services, Imperial College London
SSP Logo

I have been fortunate to have worked with Leisure People for a number of years, and they have always delivered, always over and above of what has been asked. As a business, they carry a wealth of expert knowledge in recruitment, and further to that, have a level of integrity and credibility that is hard to match.

Business Development Director, SSP
1Life Logo

Leisure People have the ability to source high quality candidates and place value on quality over quantity when sharing candidate CV's. Their in-depth knowledge of what is going on in the marketplace and solid relationships sets them apart from other recruitment agencies, especially when sourcing more senior candidates.  Their honest, pragmatic response is refreshing. 

Managing Director, 1Life
Roko Health Clubs Logo

I have worked with Leisure People on our senior management needs for the last 15 years. They are always highly responsive, discreet, thorough and targeted giving me a shortlist of quality candidates for the required roles. I have absolute trust they can get the job done and really understand the type of person who fits our culture. 

Operations Director, Roko Health Clubs
Brunswick Corporation Logo

I just wanted to thank Leisure People for all the great work and partnership through our recruitment process. Two weeks ago we had five open roles for an entirely new concept and virtually no talent in the pipeline. Fast forward to today and I am really excited by the team we have pulled together with their leadership. Thank you for all your hard work in getting us to this point. I look forward to working with you again on future talent acquisition needs. 

VP Boating Services EMEA, Brunswick Corporation

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