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Health and Fitness, Leisure & Hospitality.
£45000 - £49500 per annum + Car allowance, bonus, pension, medical | Hertfordshire
Revenues Cluster Manager Hertfordshire Our client is a global luxury hotel group, passionate about their people and their customers.This is a fantastic opportunity to work as a cluster revenues Manager at their Headquarters in Hertfordshire. If you live by your numbers and spreadsheets and like nothing more than analyzing data, then this could be just the role for you.You need to have experience as a Cluster Revenue Manager as you could be managing the revenue for up to three hotels, within this large and lavish portfolio of hotels.This is an awesome company to work for who will invest in your training and development and this role will certainly provide you with an interesting and challenging role.About the Company:This is one of the largest and fastest growing hospitality companies in the world and was recently voted as the number one company to work for in the UK. With more than 6,000 properties globally in over one hundred companies and a history spanning 100+ years, this is company is world leader in the luxury hotel market and we are delighted to be working with them.As Cluster Revenue Manager, your key duties and responsibilities will include the following :Maximise revenueTo market share and profits for multiple hotels through the strategic coordination of revenue management processes and proceduresDrive the continued development and growth of customer service standards, revenue and profits from multiple hotelsDeliver the company's mission relating to profit, people, customer and qualityEnsure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reportingEnsure professional and efficient utilization of all systems, in line with company best practices and standard operating proceduresEnsure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risksEnsure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controlsIntegrate with other functions to ensure we exceed our customer's, owner's and shareholder expectations As Cluster Revenue Manager, some of the things you will need to have:At least 2 years in a Revenue Manager role with a similar size hotel groupThe ability to be highly analytical and numerate and obsessed with revenue managementTo be a fabulous communicator and fluent in English verbally and in writingTo be within a commutable distance of Head OfficePractical working experience within commercial revenue managementBe proficient and advanced in Excel, PowerPoint & WordStrong Analytical SkillsSound functional knowledge of Revenue ManagementExcellent competencies in Leadership, Planning and Organising, Communication and InfluencingCommercial attitude and proactive sales approachClear voice & well spokenAbility to analyse data and identify trendsCompetitive and motivatedPractical working experience in a hotel, area or corporate role relating to distribution or revenue managementExperience of managing a commercial teamGood Training/Coaching SkillsAbility to articulate and introduce change effectivelyThis is a fabulous role for the right candidate which carries a great basic salary of £45,000, a discretionary annual bonus of up to 10%, a car allowance of £4,200 per annum. You will also receive 25 days holiday plus bank holiday, company pension, medical cover, life cover and huge discounts on hotel stays.I am really looking forward to speaking to you about this role, please drop me an email with your CV Interviews are available immediately.
£30000 - £35000 per annum + benefits | Leatherhead
Talent Acquisition Manager -Growing Pet Care providerLeatherhead/Remote£35,000Have a love for animals? Experienced recruiter in a fast-paced customer centric industry? Want to feel a sense of purpose and enrich others lives? Well please read on.Our client is an award winning, industry leading pet care provider, opening centres around the U.K. at a rapid rate. Due to their growth, they are looking to appoint an in-house recruiter/Talent Acquisition Manager for the first time. This is a stand-alone post heading up their recruitment strategy and delivery and will report into the People Director.Overview of role:Work closely with the business leaders and Centre Managers supporting them with their recruitment needs as their trusted Recruitment Business partner.Review their candidate acquisition strategy, developing new innovating ways to attract talent to supplement job board advertising.Take responsibility for directly sourcing central support roles, working with key stake holders and managing the full recruitment process up to onboarding.Build a talent pool of candidates, capturing talent and planning for the future.Work with central marketing to promote the brand through social media and other channels.Drive best practice across the business and act as a brand ambassador at all times.What we are looking for in applicants:At least two years multi-site recruitment experience within a commercial customer centric industry such as leisure, retail, hospitality, childcare or healthcare.Experience in working in a high volume fast paced ever changing recruitment environment, working to deadlines and KPI's.Demonstrable experience in building strong relationships with senior level stake holders.Experience in building a talent pool through innovative candidate acquisition strategies such as social media.Working knowledge of MS Office and ideally Googleworkspace and advert design.Have your own transport and the flexibility to travel to centres when required.You could be a Recruitment Agency Senior Recruitment Consultant/Manager looking to break into inhouse recruitment or an Inhouse Recruiter/Recruitment Manager looking for a more rewarding role with a sense of purpose.The company offers flexible working over a Monday-Friday 40-hour week with the option of working from home several days a week when appropriate with regular visits to their centres and Leatherhead central support office. Other benefits include contributory pension, 33 days holiday including bank holidays and free pet care!Being a new role, this is the perfect opportunity to make the role your own, evolving and developing the post with full support from the directors as the company growsFor more information please click apply with your CV and covering letter detailing why this post excites you and why you should be considered..
£23500 - £26000 per annum | North London
Operations Manager - North LondonReports to: - Adventure Park ManagerManaging the day to day running of the trampoline park with an onus to create and control synergies across the different areas of the park's operation including Front of House, Café, Maintenance and Parties. A strong operational leader with an eye for detail that looks to lead from the front. An accomplished people manager to help provide an excellent service.Main tasks and responsibilities of this role will include: -Sales and Service DeliveryAssisting the Park Manager to maintain and improve the highest standard of customer service and achieving customer focused KPI's.Ensure that the parks financial targets (EBITDA) and KPIs have been communicated to relevant team members, and that appropriate plans are in place to ensure targets are achieved.Ensuring that complaint handling is investigated and resolved in a timely manner.Responsible for ensuring the case management system is utilised in the management of complaints.Achieve and monitor upsell targets and expectations on front of house café and reception.To deliver local sales and marketing plans including the day-to-day management of social media.Ensuring the site's marketing literature is displayed and up to date.To hit site sales targets linked to membership, group bookings, parties and any other business initiative that may be enacted from time to time.Compliance and Safety ManagementAssist with the implementation, maintenance, and management of an effective system of controls throughout the park covering both financial and non-financial aspects of the business. Ensure revenue protection compliance and conduct audits in line with company procedure.Ensuring that the site maintains compliance with the Southall's and Mitrefinch systems.Ensuring that all contracts, licences, and documentation required for the safe and effective operation of the Park are in place and adhered to consistently.Team ManagementSupport the Park Manager in leading and developing a high performing team through effective recruitment, people management, development, retention, and succession planning strategies.Deputising for the Park Manager in their absence.Responsible for day-to-day management of the park and carrying out the role of shift manager as and when required.Ensure the team is adhering to rotas and all employee's appraisals, sickness and lateness records and the compliance of the follow up process is completed in a timely fashion.Skills and attributes of Operations ManagerRequirementsFlexibility is essential to the role as the park has extended operating hours. Shifts will vary but will include days, nights, weekends, and bank holidays.Minimum of 2-year proven leadership experience. Essential.Experience managing health and safety processes. Essential.IOSH working safely qualification. DesirableExperience working on a café. DesirableFirst Aid qualification or a willingness to get one.Work RemotelyNoJob Type: Full-timeSalary: £23,500.00-£26,000.00 per year
£33000 - £35000 per annum + excellent benefits+ development | Berkshire
Cluster Manager- Animal Care - BerkshireCirca £35,000 + excellent benefits & developmentHave a love for animals? Experienced as a leader in growing business revenue through the delivery of an amazing customer experience in a fast-paced multi-faceted operation? Well please read on…Our client is an entrepreneurial, progressive, fast paced, private pet care operator, providing market leading day care, grooming and training services in their centres they are opening rapidly nationwide.The Cluster Manager is responsible for the commercial success of several centres working closely with the Centre Management teams reporting into the Regional Manager.We would love you to apply if you:Can demonstrate your love for animals!Are a self-starter, problem solver and entrepreneurial thinker.Have commercial leadership experience possibly as a Centre Manager, Club Manager, Store Manager, Clinic Manager, General Manager, Cluster Manager, Area Manager, Business Development Manager, Commercial Manager, Sales Manager, Membership Manager or Business Manager.Have worked in a fast paced-multi-faceted commercial customer centric environment such as sports coaching, leisure, entertainment, health & fitness, hospitality, hospitals, healthcare, aesthetic clinics, childcare, dentistry, optometry, rehabilitation, veterinary or animal care.Have experience getting new projects off the ground.Are prepared to get your hands dirty (Literally!)Have a full clean driving license.With the company and industry experiencing high demand and rapid growth, this is fantastic business to join, grow with, and progress in for many years to come.For more information please send us your cv and covering letter detailing why you should be considered for this role, whether you have any pets, and your current remuneration and we will be in touch promptly if you have the right level of experience.
£33000 - £35000 per annum + excellent benefits+ development | Coulsdon
Cluster Manager- Animal Care - SurreyCirca £35,000 + excellent benefits & developmentHave a love for animals? Experienced as a leader in growing business revenue through the delivery of an amazing customer experience in a fast-paced multi-faceted operation? Well please read on…Our client is an entrepreneurial, progressive, fast paced, private pet care operator, providing market leading day care, grooming and training services in their centres they are opening rapidly nationwide.The Cluster Manager is responsible for the commercial success of several centres working closely with the Centre Management teams reporting into the Regional Manager.We would love you to apply if you:Can demonstrate your love for animals!Are a self-starter, problem solver and entrepreneurial thinker.Have commercial leadership experience possibly as a Centre Manager, Club Manager, Store Manager, Clinic Manager, General Manager, Cluster Manager, Area Manager, Business Development Manager, Commercial Manager, Sales Manager, Membership Manager or Business Manager.Have worked in a fast paced-multi-faceted commercial customer centric environment such as sports coaching, leisure, entertainment, health & fitness, hospitality, hospitals, healthcare, aesthetic clinics, childcare, dentistry, optometry, rehabilitation, veterinary or animal care.Have experience getting new projects off the ground.Are prepared to get your hands dirty (Literally!)Have a full clean driving license.With the company and industry experiencing high demand and rapid growth, this is fantastic business to join, grow with, and progress in for many years to come.For more information please send us your cv and covering letter detailing why you should be considered for this role, whether you have any pets, and your current remuneration and we will be in touch promptly if you have the right level of experience.
Up to £65000 per annum + 15% annual bonus | Havant
Commercial Director - up to £65,000 +15% annual bonus Havant, Hampshire. We are working with Horizon Leisure Centres, an ambitious leisure trust on the South Coast who are looking to appoint to a newly created post of Commercial Director who will be directly responsible for managing and leading the groupwide strategy to driving the key income streams into the business. Currently operating two large leisure centres in Havant and Waterlooville, the business has exciting plans for future growth and community wellness initiatives and partnerships. This is a key appointment to the Senior Management Team as the business implements its 5-year strategic plan and delivering outstanding leisure facilities. The postholder will drive a commercial can-do culture, embedding it throughout the organisation, delivering a diverse range of programmes and activities providing significant opportunities for new commercial initiatives and ideas. Reporting directly to the Chief Executive key responsibilities will include: Leading the commercial strategy in core areas of the business - Health & Fitness, Learn to Swim, Soft Play, Events and Hospitality.Full ownership and responsibility of profit and loss for the organisation ensuring income and expenditure targets are achievedSupport major projects including the future business expansion strategyProvide high standards of day-to-day management, coaching, development, and ongoing support for the sales and commercial teams.Working closely with the Marketing team to drive the commercial marketing strategySetting and managing against clear objectives and targets optimising outcomes and commercial performance.Prepare and present detailed commercial business cases underpinning future growth strategies and capital investment.Implementing and managing strategies to encourage both commercial growth and community engagement and participationSupport the CEO in creating sustainable and productive relationships with external stakeholders and local groups. We are keen to hear from candidate who can demonstrate: Minimum of 5 years' experience in a senior Commercial, Contract or General Management Role with the health and fitness or broad leisure sector.Experience in delivering major capital/business development projectsProven ability to identify and deliver opportunities to generate additional income and usage by developing/enhancing services and new initiatives.Demonstrable experience of achieving continuous improvement, encouraging innovation and appropriate challenge to process and deliveryA modern approach to people management and development with highly developed interpersonal and communication skills.Extensive P and L and budgetary management experience and knowledge with advanced PC skills. In addition to a competitive basic salary of up to £65,000 dependent on experience, the position offers an annual performance related bonus of up to 15%, 26 days holiday plus bank holidays that increase with service, stakeholder pension scheme, family friendly policies, free gym membership and an employee benefits package. To apply please forward your CV and covering letter outlining your suitability for the role to David Peacock at Leisure People Recruitment who are our retained recruitment partners on this search,
£38000 - £60000 per annum + Health Club Membership, pensions | London
Sales Manager - Premium Fitness Club up to 38k basic OTE £55-60KNorthwood, North West LondonA rare opportunity to head up the sales team working at one of the leading and largest premium family focused health clubs in the country, providing their members with the finest fitness and sporting facilities in the industry supported by an exceptional team. We are looking for an experienced sales manager who can demonstrate great leadership and commercial success who is experienced working within a premium and proactive sales environment.Unlike many sales management jobs, this role is all about just managing incoming leads and referrals from existing members - optimising the conversion rates into new member sales and meeting and exceeding both team and your own individual targets. There is no requirement for you and your team of 3 sales consultants to either cold call or conduct outreach for lead generation.To be successful in this role you will need to demonstrate a proven track record of leading sales teams to consistently outperform against targets, have a strong work ethic, be solution orientated, proactive and flexible with first class planning and organisational skills. You will be working to well established ways of working and a structured approach to meet and exceed KPIs and sales and revenue targets underpinned by exceptional training for you and your team..You will require a genuine passion and interest for sport and leisure, have great interpersonal and presentation skills and the ability to lead from the front. You will typically be working on a rolling shift basis which will include working a minimum of 1 weekend in 4 and occasional bank holidays. You will be contributing to the sales team target in conducting tours and signing up new members in addition to your management responsibilitiesThe position offers a sector leading basic salary of up to 38K with the genuine opportunity to earn a further 15-22K in monthly, quarterly and annual commission and bonuses whilst the other huge perk is free family membership of the club.Interviews are immediately available.
£40000 - £45000 per annum + bonus + excellent benefits | Farnham
General Manager - Private Members Sports Club - From £40,000 + benefits +bonus - Farnham, SurreyWe are looking for a General Manager/Club Manager for a fantastic private members Sports, Fitness and Tennis Club catering for the whole family. This is an exciting time to join the club as they embark on an ambitious modernisation programme.General Manager overview:Be the face of the club, delivering an exceptional member experience.Manage the day to operation, ensuring the facilities are clean, safe and well maintained.Work with all stakeholders to enhance the programmes and services they provide.Lead, develop and motivate a small team.Devise and deliver strategies to grow the clubs revenue (membership, functions, events)Support on capital investment projects regularly.Get involved with the calendar of sports and social events.Person Specification:Warm, friendly disposition with a front-of-house approach to leadership.Fitness, sports, tennis or leisure club management experienceStakeholder management experience ie working with boards, committees, trusts, members owned clubs etc.The flexibility to work some evenings and weekends (when events are on)Ideally some experience in getting projects off the ground.Ideally a passion for racquet sports.For more information, please click apply and we will be in touch if you have the right level of experience.
£29000 - £32000 per annum + 10% annual bonus | London
Relationship Manager - Property up to 32K basic + 10% annual bonusStratford, East LondonAn exciting opportunity to join for a relationship manager to join a market leading and rapidly expanding premium company operating in the booming build to rent property space in Stratford, East London. Whilst previous property management and an ARLA qualification is of great interest, they are also very open to bring in candidates with exceptional customer/member/client relationship skills working from a variety of sectors including premium health and fitness clubs, leading hospitality brands or retail management. They have recognised so many transferable skills which can be easily adapted to their property relationship management teams who look after hundreds of apartments and homes to deliver an exceptional customer journey for the residents from moving in to moving out. These include excellent communication and interpersonal skills, an ability to multitask and manage multiple tasks at any one time, having a commercial focus and understanding and thriving working in a high-performance team with a very positive and refreshing culture. You will be working very closely with multiple departments including front of house, the leasing team, maintenance, central support, security and third-party contractors to deliver a hassle-free experience for thousands of residents living on the former Olympic Park in Stratford. You will regularly carry out audits on the residences and ensure there is constant focus to raise resident's expectations and standards, anticipating situations and providing solutions. Your collective goal is to positively influence the length of occupancy and tenancy agreements and ensure all recharges for additional services and features are processed seamlessly whilst ensuring the CRM system is accurately maintained and updated with all interactions and engagements with regards their property. An understanding and appreciation of health and safety is advantageous but not essential as this can be coached and developed by the team. Some great features of the relationship manager role are: Working hours - during the week it's a 10-6 or 11-7pm. 1 weekend only in 4.33 days holiday per annumA range of benefits including Medicash and wide-ranging employee discountsExcellent transport links, easily accessible from Stratford International and a short walk from StratfordLots of company socials, monthly team meals out.Great opportunities for training with property qualifications.Outstanding career developments opportunities as the business expands in London and nationally.Westfield Shopping Centre on your doorstepIf you are confident, you can demonstrate the experience, skills and attributes that are highlighted above then we would welcome you to submit your cv and note that a covering letter highlighting your suitability will really help your application to stand out. Interviews are immediately available.
Circa £25000 per annum + benefits +development | Earley
Duty Operations Manager- Sports, fitness leisureCirca £25000+ benefits + developmentEarley, BerkshireOur client is an award-winning nationwide sports, leisure and fitness operator who pride themselves on developing and progressing team members from within. Due to their growth, they are looking for a Duty Operations Manager in Earley near Reading/Wokingham which is their largest and busiest centre in the region with a multitude of physical activities for all the family.Benefits include free gym membership for you and one other, big discounts across the business, contributory pension, free parking, company events, 28-days holiday (including bank holidays) and most importantly, continued investment into your professional development and future growth. It is a fun place to work too and no two days are the same!Key Responsibilities:Take ownership for operating the busy centre on a shift basis.Ensure the centre is clean, safe and in good working order at all times.Pick up a departmental and team responsibility depending on your skill-set.Deliver a fantastic customer experience to each and every user.Upsell the facilities and services at every opportunity.Support all the departments with making the centre a success.About you:Ownership mentality, can-do attitude, extremely customer focused.Operational shift management experience within a similar high-volume sports, leisure, entertainment, children's activities, fitness, hospitality or retail business.Supervisory/people leadership experience possibly as a Team Leader, Supervisor, Assistant Manager, Duty Manager, Operations Manager, Leisure Club Manager, Store Manager.A capable swimmer to undertake your National Pool Lifeguard Qualification if you have not already completed it. (Only to be used covering lifeguard breaks etc)The flexibility to work some early week day shifts (5.30am start), late shifts (23.00 finish), and weekend shifts (working one in three weekends)Have your own transport or living locally for a reliable commute.Passionate about leading an active lifestyle.For more information, please click apply and we will be in touch promptly if you have the right level of experience.
£27000 - £30000 per annum + benefits | Earley
Sales & Service Manager - Health & Fitness - Earley, Reading - £28,000-£30,000 + excellent benefits Due to an internal promotion, we are looking for a Membership Sales & Service Manager to oversee the front of house and membership sales department for an impressive diverse sports, swimming and fitness centre in Earley near Reading.The company is going to from strength to strength having opened several new sites recently. And with the training and development they provide, this could lead on to becoming a General Manager in the future. Other benefits include free gym membership+1 and being a fun and rewarding place to work!We would love to hear from you if you have:Ambition, drive and personality in abundance.Great organisational and multi-tasking skills.Experience in recruiting, coaching and inspiring teams.Worked to targets and KPI's in previous roles.Developed sales and outreach plans to generate leads.A passion for health and fitness and customer service.This a key role managing 12 FTE team members, working in the senior management team and potentially supporting other sites locally when required. You may be a Senior Sales, Sales Manager, Membership Manager Gym Manager or Club Manger looking to join a big company or Store Manager, Recruitment Manager or Business Development Manager looking for a change in career. For more information please click apply and we will be in touch promptly if you have the right level of experience.
Circa £28000 per annum + excellent benefits | London
Sports Activity Programme ManagerCirca £28,000+ outstanding benefitsHighgateWe are looking for a Sports Activity Programme Manager to coordinate the holidays camps, sports courses, kids parties and events as well as work as a senior operational manager for a high end dual use sports and leisure facility in Highgate.Incredible benefits come with working for this prestigious educational institute including 33 days holiday, final salary pension, free meals on shift, free use of their facilities and paid for educational courses to enhance your career.Key responsibilities:Lead, coach, develop and manage a team of recreational assistants and front-line staffCoordinate sports programming, camps, events and courses.Ensure the sports facilities are clean, safe and well maintained at all times.Work as the Lead Manager on Duty, opening and closing the centre.Deal with customer queries and ensure customers have a fantastic customer experience.Manage budgets for your areas and devise strategies to grow commercial activities.Deputise for the General Manager in their absence.Key Requirements:Smartly presented, highly professional, personable with incredibly high service standards and a can-do attitude.Experience in coaching, developing and leading teams.Experience in managing a leisure, sports or fitness facility as the lead manage on duty and communicating with high net worth customers.Preferably PPOC, NPLQ and FAAW Certifications, however if you can demonstrate the ability to pass these courses there is an opportunity to undertake training internally.Flexible to work a mixture of shifts including 3 open or close shifts a week and around one in four weekend shifts.Living commutable to Highgate for a possible 6.15am weekday start or 10pm finish.You could be a Senior Duty Manager, Assistant Manager, Sports Manager, Activities Manager, Programme Manager, Operations Manager, Centre Manager or Leisure Club Manager looking for the next step.For more information please click apply and we will be in touch promptly if you have the right level of experience.
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There isn't a more professional and supportive recruitment agency in the market. From both sides of the spectrum; the constant support and contact is of huge value, whilst understanding exactly what the client wants and matching that to the perfect candidate.
I changed career sectors from retail to leisure and Leisure People were pivotal to my success. Not only have they personally mentored me but have aligned my skills, capabilities and leadership to the right opportunities. A must for anyone taking their career to the next level.
I have worked with Leisure People over the last year and they have helped me with 5 very successful key placements. They are incredibly pro-active in their searches and notably good at matching applicants to our very specific briefs.
In an industry that is awash with recruitment agencies, Leisure People stand out. They have been an excellent sounding board for some complex challenges and their honest and open approach is refreshing. They are extremely well connected and in touch with the leisure industry.
Imperial have partnered with Leisure People for a number of years. They have provided us with a range of staff from Lifeguards to Senior Managers. They understand our business, priorities, personalities and operating models so they can always provide us with pragmatic, like minded and most importantly hireable people!
I have been fortunate to have worked with Leisure People for a number of years, and they have always delivered, always over and above of what has been asked. As a business, they carry a wealth of expert knowledge in recruitment, and further to that, have a level of integrity and credibility that is hard to match.
Leisure People have the ability to source high quality candidates and place value on quality over quantity when sharing candidate CV's. Their in-depth knowledge of what is going on in the marketplace and solid relationships sets them apart from other recruitment agencies, especially when sourcing more senior candidates. Their honest, pragmatic response is refreshing.
I have worked with Leisure People on our senior management needs for the last 15 years. They are always highly responsive, discreet, thorough and targeted giving me a shortlist of quality candidates for the required roles. I have absolute trust they can get the job done and really understand the type of person who fits our culture.
I just wanted to thank Leisure People for all the great work and partnership through our recruitment process. Two weeks ago we had five open roles for an entirely new concept and virtually no talent in the pipeline. Fast forward to today and I am really excited by the team we have pulled together with their leadership. Thank you for all your hard work in getting us to this point. I look forward to working with you again on future talent acquisition needs.
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