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General Manager - Marina & Waterside

Up to £35000 per annum + 30% bonus + excellent benefits | Huntingdonshire

General Manager - Marina & Waterside - near St Neots, Cambridgeshire£35,000+ 30% bonus potential + excellent benefits.Do you have a passion for boats, the waterside, outdoor living or being active outdoors? Are you an experienced site manager within a commercial customer centric operation looking for a change in direction? Well please read on…We are looking for a General Manager to manage a picturesque Marina and Waterside operation nestled on the waterways of rural Cambridgeshire. The marina will be relaunched after some major works are completed in the area so the post will play their part in promoting the marina to new customers as well as looking after long-standing berth holders.Our client is a diverse nationwide leisure business growing through acquisitions and redevelopments and have a great reputation for retaining and developing team members, so it is a great company to join right now.Benefits:£35,000 for a 37.5-hour week.30% bonus potential (Quarterly and annual).33 days holiday (inclusive of bank holidays).6% matched pension.Private Healthcare.Life Assurance.Big discounts on moorings, gyms and much more.Continued investment into your professional development.Advancement opportunities.The role:Coach, support and inspire your small operational team to be the best they can be every day.Strive to deliver a fantastic customer experience to both your leisure customers and lease holders.Work with multiple external stakeholders to ensure the smooth running of the marinas.Ensure the facilities and amenities are always clean, safe and well maintained.Drive berth sales to increase mooring occupancy.Typically working 9-5 Mon-Friday with the expectation of the occasional evening or weekend to meet the needs of the business and customers.The person:Genuine, warm personality with a flair for great customer service and hospitality.Have an interest in boats, the waterside, outdoor living or being active outdoors.Hands-on approach to leadership and ownership mentality.Team leadership experience possibly as a Centre Manager, General Manager, Club Manager, Community Manager or Facilities Manager.Strong operator with experience managing facility operations and health and safety in a multi-faceted customer facing business such as leisure, serviced property, retail, hotel or hospitality.Experience of using social media to promote a business.Stakeholder management experience.Business acumen: able to read and act on a P&L and manage budgets.For more information, please click apply with your cv and explain in a few words why this opportunity appeals to you. We will be in touch promptly if you have the right level of experience.

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Spa Manager

£35000 - £39000 per annum + Gym membership, pension, socials | Birmingham

SPA MANAGERPermanent | Birmingham OTE £39,000Are you passionate about wellness and exceptional customer service? Do you thrive on leading teams to deliver outstanding guest experiences? Our client is a group of nationwide state-of-the-art health clubs with luxurious spas. On the lookout for an experienced and motivated Spa Manager to join their team.Your Perks:Complimentary lunch or breakfastFlexible working schedule28 days annual leave, increasing with length of serviceFree gym membershipComplimentary gym membership for a nominated person (after 2 years' service)Discounted spa treatments - 30%Discounted spa retail - 20% on premium skincare productsDiscounted food and beverages - 50% café/bar discountCareer and personal development trainingMental health, wellbeing and EAP servicesLength of service awardsStaff awards and performance bonusesDiscounts on entertainment and shoppingA Typical Day as a Spa Manager:Oversee the daily operation of the spa, ensuring a seamless, luxurious and relaxing experience for all guestsLead, motivate and manage a team of qualified therapists and support staffDevelop and implement strategies to maximise spa revenue and enhance client satisfactionDeliver a range of spa treatments when required, including massages, facials, manicures and pedicures, tailored to individual guest needsMaintain the highest standards of cleanliness, safety and customer serviceManage budgets, inventory and staff scheduling to ensure efficient operationsFoster a positive, collaborative working environment that supports professional growth and developmentWhat We're Looking For:NVQ Level 2 & 3 Beauty Therapy qualification (or equivalent)KPI-driven with a strong focus on resultsDynamic interpersonal skills with a customer-centric approachExcellent written and verbal communication skills, confident engaging with clients in person, by phone and via emailProven experience delivering exceptional customer serviceAbility to manage multiple priorities with flexibility and initiativeStrong decision-making and problem-solving skillsPrevious experience managing a team with a passion for people developmentAbility to build rapport, trust and credibilityFlexibility to work weekends and holidaysDesirable:Knowledge of premium spa brands and treatments, including ELEMISWhy Join Us?This organisation is a recognised leader in the health and wellness industry, committed to excellence, innovation and premium guest experiences. Their luxurious spas provide a tranquil escape for members and guests, while offering rewarding and progressive career opportunities for employees.As a Spa Manager, you will play a key role in shaping unforgettable spa journeys and leading a passionate team in a high-end environment.Ready to take the next step in your career? Apply now and become part of a team where wellness, luxury and people come first.

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Field Service Technician

£30000 - £32000 per annum + Company vehicle, Pension, travel | Carlisle

Experienced Field Service Technician based in Carlisle up to £32,500 DOEOur client is a Global Health & Fitness company who manufacture, sell and service high quality commercial fitness equipment and digital solutions for some of the most iconic ranges of Fitness equipment.Their promise is to maximize customer delight and trust. And to go above and beyond to create memorable customer experiences and surpass expectations. They aim to create strong relationships and lifelong brand advocates by delivering a world-class customer experience.We are looking for an experienced Field Service Technician who can develop and sustain customer satisfaction and loyalty through exemplary maintenance and repair of all brands.The Field Service Technician must instill customer confidence in the company' products by providing preventative maintenance parallel with friendly customer support.Essential Functions / Major ResponsibilitiesService and maintain the company's products at customer locations in assigned region; ensure repairs are carried out following company policies.Ensure customer satisfaction by delivering quality and courteous support in a timely manner.Ensure all service calls are documented (start to completion) and Service Reports are properly completed and submitted in accordance with established procedures.Communicates information regarding product performance and relays field feedback to inside service teamMaintain van part stock through regular cycle counts, inventory replacement requests and timely paperwork processing. Return parts with proper documentation and use precautionary procedures to safeguard company parts and equipment.Specific Job RequirementsStrong organizational, communication, problem solving, and analytical skillsAbility to understand technical documentationPossess basic mechanical aptitudeSafety is everyone's responsibility. Staff are expected to always act in a safe manner and ensure that those around them do not put themselves or others at riskEducation and Experience RequirementsPreferred electrical or mechanical Experience.Prior customer interface experienceExperience with standard trouble shooting and diagnostic methods for electro/mechanical equipment in the field.Strong technical skills requiredPC skills include use of MS -Outlook, MS-Excel and MS-Word use of CRM systems - Training provide.Working Conditions The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require: Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - The employee is occasionally required to stand, walk, sit, and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Occasionally lifts and carries items weighing up to 15 poundsWalking and Standing - Requires moving aroundRequires corrected vision and hearing to normal rangeRequires working under stressful conditions or working irregular hours Benefits Basic salary £30,000 to £32,500 depending on experienceCompany vehiclePensionFull training providedSocial eventsPrivate health care scheme an option20 days holiday plus bank holidaysMonday to Friday roleTotally remote Interviews immediately

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Assistant Manager - Leisure entertainment Basingstoke

£28000 - £34000 per annum + Social events,pension, career progression | Basingstoke

Assistant Manager - Leisure Entertainment Basingstoke £28,000 basic up to £35K OTE(Based on 40-hour week +Overtime paid hourly + bonus received monthly)We are looking for an Assistant Manager in Basingstoke for one of the U.K.s most loved and most successful sports leisure concepts offering entertainment, gaming, food and beverage, competitions and parties appealing to children and adults alike.This is fun, fast paced place to work and the Nationwide company is renowned for their incredible employee benefits and harnessing their top talent and progressing them in the business with their structured development programme.When joining as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.Within our fast-paced, dynamic world, you will be at the very centre of the company experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets.You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.Summary of the role:Customer facing - Ensuring customers have a fabulous time, every time.Team- Inspiring, coaching and developing team members to be the best version of themselves every day.Operations- Ensure the centre is clean, safe and fully operational at all times.Commercial- Upselling products and services ensuring the centre hits its targets.Financial- taking responsibility for banking and stock control.Working a mixture of shifts as the lead manager on duty including late into the evenings and weekends.We are keen to hear from applicants who have:An abundance of energy, enthusiasm, and drive.Experience delivering an amazing customer experience in a fast-paced customer facing business such as health and fitness, leisure centres, entertainment venues, visitor attractions, bars, restaurants or retail stores.At least 2 year's people management and key holder experience possibly as a Shift Manager, Service Manager, Duty Manager, Operations Manager, Restaurant Manager, Assistant Manager, Trading Manager or Store Manager.A head for business and the confidence in promoting new business and sales.The flexibility in life to work at least one late evening per week and up to three in four weekends as these are their busy trade times.Management experience, ideally within the leisure, hospitality, or retail industryA passion for customer serviceEvidence of inspiring and developing large teamsA willingness to work nights and weekendsDesire for successBenefitsCompetitive basic Salary of £28,000Achievable OTE of up to £34,000The opportunity to earn a centre outperformance bonusA 40-hour contract, plus additional pay for any extra shifts you work50% off food when you are workingOptional pension plan28 days holiday & additional days holiday with length of serviceAccess to our in-house Centre Manager in Training programme and apprenticeshipsFree games vouchers every month30% discount off food and drink for you and up to five friendsAccess to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First AidersThe opportunity to join our healthcare cash planFinancial long service awardsA £15 donation to our dedicated charity partner when you complete your inductionEnhanced maternity, paternity, adoption, and shared parental leave benefitsInterviews available immediately

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Deputy General Manager Swindon

£34000 - £40000 per annum + Social events,pension, career progression | Swindon

Deputy General Manager Swindon - up to £34k basic £40,000 OTE Are you an experienced Manager looking to work for one of the UK's leading leisure operators?Are you looking for a career that offers amazing opportunities for growth and development?We are looking for a Deputy General Manager to work for a market leading leisure brand at one of their highest profile leisure destinations in Swindon.Our client is one of the U.K.s most loved and most successful leisure concepts offering great value entertainment, gaming, food and beverage, competitions and parties appealing to both adults and the family market. This is a fun, fast paced place to work and the U.K. wide company is renowned for harnessing their top talent and progressing them in the business, so this is a great development opportunity for an ambitious manager.What the Deputy General Manager post looks like:Customer facing - Ensuring customers have a fabulous time, every time.Team- Inspiring, coaching and developing your management team to be the best version of themselves every day.Operations- Ensure the centre is clean, safe and fully operational at all times.Commercial- Drive performance across all revenue lines and implement new business plans.Financial- taking responsibility for budgets, banking and stock control.Working a mixture of shifts including evenings and 3 weekends out of 4.Join as a Deputy General Manager, in return you'll get:The opportunity to earn a centre outperformance bonusA 40-hour contract, plus additional pay for any extra shifts you work50% off food when you are workingOne in four weekends offOptional pension plan28 days holiday & additional days holiday with length of serviceAccess to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month30% discount off food and drink for you and up to five friendsAccess to our Employee Assistance Programme (EAP) for you and your familyThe opportunity to join our healthcare cash planFinancial long service awardsA £15 donation to Barnardo's when you complete your inductionEnhanced maternity, paternity, adoption, and shared parental leave benefitsWe are keen to hear from candidates who have:An abundance of energy, enthusiasm and drive.Experience delivering an amazing customer experience in a fast-paced customer facing business such as late night venues and nightclubs, visitor attractions, bars, restaurants, hotels or health and fitness clubs.Have significant experience managing a high volume F and B operation.At least 3 year's people management and key holder experience possibly as a Club Manager, Operations Manager, Restaurant Manager, Assistant Manager, Trading Manager, Store Manager or Centre Manager.A head for business and experience in promoting and growing different revenue linesIn addition to a highly competitive basic of up to £34,000 there is a monthly bonus of £200 and an annual performance related bonus of up to £8,000 that should take your overall package to c £40,000.There are also outstanding opportunities for ongoing training and development to become a General Manager.Please submit your CV and if you have the right level of experience.Interviews available immediately

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Holistic Spa Therapists Cotswolds retreat

£29000 - £35000 per annum + Meals, Uniform, Expert Training | Chipping Norton

Holistic Massage & Spa Therapists - Wellness retreat Cotswolds £35,000+ OTE Accommodation available, Meals on duty, World class trainingOur client is an award winning global wellness brand with products in Spas all over the world. And we are delighted to have been asked to recruit for their Organic Wellness retreat in the Cotswolds.This is a holistic wellness space designed to recharge, restore and nourish body, mind and spirit. Inspired by the natural surroundings of our incredible location in the Cotswolds, we have brought nature into an urban setting creating a sanctuary of calm in the heart of the Gloucestershire countryside.Facilities include Yoga & Pilates Studio, a boutique gym, retail and lifestyle store, cafe and restaurant, treatment rooms offering a range of holistic facial and body treatments. Retail products include sustainable clothing and wellness products.This is a space where you can disconnect from the stress of urban living. All of our treatments, from massages to facials, focus on healing and as therapist you will respond to the individual needs of our clients, working with the body, mind and spirit in tandem to restore harmony and balance to your well-being.About you:You will have a love for Wellness and organic products and enjoy performing facial and body treatments qualified to level 3 with some holistic skills.You are also a highly experienced, skilled wellness practitioner looking to work with extremely high end clients in the heart of the countryside and able to offer an exceptional level of service and world class treatments. You are able to perform a good list of Massage and holistic treatments with at least 2 to 3 years of experience working in a 5 star spa.Benefits:Basic salary of up to £29,0005% commission on all treatments and all productsOTE over £35,000Meals on dutyUniform providedFree Yoga and Pilates classes twice a monthAccommodation is £16 a day at a beautiful Cotswolds village with cafes, bars, restaurants and shopsYou will receive high level training from leading experts and the opportunity to work for one of the country's leading wellness brands.Discounts on service - restaurants and productsShifts are 8.30am to 5pm, 9am to 5.30pm, 10am to 6.30pm - 3 out 4 weekendsMust have your own transportSponsorship is also an option for candidates already living in the UKInterviews available immediately

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Holistic Spa and Massage Therapists

£30000 - £40000 per annum + Meals on Duty, Uniform, Socials, Training | Oxfordshire

Holistic Spa & Massage Therapists Oxfordshire £30,000 plus commission and gratuities £40,000 OTE We are looking for Therapists who are passionate about holistic therapies, natural products and wellbeing for a private country club and hotel in Oxfordshire.In addition to the Spa, the wellness offering will also include a 25-metre swimming pool, sunbeds and a bar, while the clubhouse will include a gym, workspace, kids' club and retail space with a hair salon.If you are an experienced, skilled Therapist living or willing to relocate to Oxfordshire who has the desire to work at the most luxurious Spa with the most lavish features then please apply.Role Responsibilities:Greet and welcome guests to the Spa ensuring they feel comfortable and relaxedConsult with guests to understand their needs and preferences for Spa treatmentsProvide a wide range of treatments as set out by the Treatments ManagerEnsure Treatment rooms are clean, well-stocked and well prepared for guestsUphold the Spa's standards for cleanliness and hygieneKeep up to date with the latest industry trends and techniquesTo attend meetings and training as requested by the Treatments ManagerPromote and sell Spa Products and Services to guestsWork collaboratively with the Spa Team and Managers to ensure a seamless guest experience About you: You must have at least 2 to 3 years of experience within the luxury Spa environmentQualified to level 2 and level 3 beauty/Spa VTCT or NVQOr hold qualifications with CIBTAC or CIDESCOLevel 3 massage with additional qualifications in practises such as Thai massage, Aromatherapy, Reflexology etc, Shiatsu, Cranial therapy, cuppingExcellent verbal and communications skillsA keen interest in Holistic therapies and wellnessExperienced in delivering exceptional levels of customer serviceBenefits: Great basic salary of £30,000 per annum plus Gratuities£40,000 OTE22 days holiday, excluding bank holidays (increasing with length of service), pension and life assuranceMeals on Duty30 minute turnaround time between clientsUniform laundered in-houseShuttle bus to and from the Oxfordshire areaA health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeingHotel room night and F&B discountsLots of opportunity to develop your skills and progress internallyRegular team get togethers, from regular team drinks to bi-annual partiesOpportunities to join one of our committees and influence how we do things, how we socialise and how we support the local communityGreat incentives and reward programmes including recommend a friend bonus, employee of the month and much moreShifts to be confirmed and opening times to be confirmed, shift working and weekends are to be expected.Interviews available immediately

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Live in Spa Therapists

£27238 - £30000 per annum + Meals on Duty, on-site accomodation | Wiltshire

Live-In Spa Therapists - £30,000 OTE Luxury Manor House Hotel & Spa - Wiltshire CountrysideTired of the daily commute? How about swapping traffic jams for tranquil gardens and morning meetings for massages? Imagine waking up just steps away from a world-class spa, nestled in the rolling hills of the Cotswolds. Sounds like a dream? It's not-it's your next job.We're thrilled to be recruiting for one of the most prestigious and picturesque hotel spas in the South West. This award-winning manor house is home to a Michelin-starred restaurant, a serene spa, a state-of-the-art gym, a stunning pool, and even a private cinema. It's everything you could ask for in a five-star getaway-and now, it could be your workplace.WHO WE'RE LOOKING FOR: You're more than just a therapist-you're a wellness wizard, a relaxation expert, and a warm, welcoming presence from the moment a guest walks in. You'll be:Qualified to NVQ Level 3 in Massage, Beauty, or Holistic TherapyExperienced in luxury spa environmentsPolished and professional, with a friendly, approachable natureA team player with natural empathy, initiative, and excellent communication skillsPassionate about your craft, constantly seeking to grow and developWHAT YOU'LL BE DOING: This isn't just about massages and facials (though you'll do those brilliantly). It's about creating unforgettable spa experiences that leave guests floating out the door. You'll:Deliver exceptional treatments and consultations with care and attentionHost guests and members, making them feel instantly at homeMaintain a serene, spotless, and fully stocked treatment environmentEnsure every spa visitor enjoys the full range of luxurious facilitiesSupport the Head Therapist with training, inductions, and daily operationsHelp with PR events, open evenings, and promotional activitiesA FEW SERIOUS BITS (WE HAVE TO SAY THEM):Adhere to all health and safety, COSHH, and data protection policiesLog incidents or equipment issues properly and promptlyWHAT'S IN IT FOR YOU:Basic salary up to £27,238Plus £2,000 service charge + tips - £30,000 OTEFree meals on dutyOn-site accommodation for just £12/day (includes all bills, lunch & dinner!)Ongoing in-house training and developmentAll the perks of working at a luxury countryside resortInterviews available immediately - your spa sanctuary awaits. Ready to trade your commute for calm? Apply now and let your journey to wellness begin-both for you and your guests.

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Sales Account Manager

Pension, socials, Company car | England

Sales Account Executive - Global Health & Fitness Sales, Good basic plus bonus, car allowance, career progression Our client is a Global Health & Fitness company who manufacture, sell and service high quality commercial fitness equipment and digital solutions for some of the most iconic ranges of Fitness equipment.Their promise is to maximize customer delight and trust. And to go above and beyond to create memorable customer experiences and surpass expectations.They aim to create strong relationships and lifelong brand advocates by delivering a world-class customer experience. And are committed to building an energetic, diverse, and inclusive workspace.We are seeking a motivated and enthusiastic Sales Account Executive to join our UK Sales team. This role is ideal for someone at the early stages of their sales career who is eager to build strong client relationships and gain hands-on experience in account management and business development.Working closely with Senior Account Managers, you will support existing client accounts while learning how to identify and develop new business opportunities. This is a client-facing role, focused on managing smaller deal opportunities and helping to open doors to new partnerships across the commercial fitness, hospitality, and corporate wellness sectors.Success in this role comes from curiosity, confidence, and a genuine willingness to learn. With structured training and ongoing support, you will develop into a trusted point of contact for clients-helping to understand their needs and contribute to solutions that deliver meaningful value.Key ResponsibilitiesSupport Senior Account Managers in the management and growth of client accountsManage smaller sales opportunities from initial contact through proposal and close, with guidance and supportIdentify and research new business opportunities within gyms, leisure centres, hotels, fitness boutiques, and corporate wellness programmesConduct face-to-face and telephone outreach, including cold calling, to introduce the company and its solutionsAssist in the preparation of sales proposals, quotations, and follow-up communicationsCollaborate with internal teams including finance, operations, marketing, and customer service to ensure smooth client deliveryMaintain accurate and up-to-date records of client interactions and sales opportunities within the CRM systemContribute to the achievement of individual and team sales targetsStay informed on market trends, competitor activity, and wider industry developmentsAttend trade shows, networking events, and client meetings alongside senior team membersSkills & ExperienceEssentialA strong interest in sales, account management, or business developmentConfident communication skills, both over the phone and in personA proactive, positive attitude with a willingness to learnStrong organisational skills and attention to detailComfortable working towards targets and objectivesDesirablePrevious experience in sales, customer service, or a client-facing roleA genuine interest in fitness, wellness, or hospitalityFamiliarity with CRM systems (full training provided)What We're Looking ForA confident and personable relationship-builderCommercially curious and keen to develop professional sales skillsA collaborative team player who enjoys working with othersResilient, motivated, and comfortable handling objectionsAmbitious and eager to progress within a sales career What We OfferStructured training and ongoing support from experienced Account ManagersClear progression opportunities within the UK Sales teamA supportive, collaborative team environmentCompetitive salary and commission structure

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Clubhouse and Events Assistant Manager - Golf & Country Club

£30000 - £32000 per annum + 20% bonus+ development | Kingston upon Thames

Clubhouse and Events Assistant Manager - Golf & Country ClubKingston-Upon-Thames£32,000 +20% bonus + free golf, 50% off F&B +development We are looking for an ambitious and hospitality-driven Clubhouse and Events Assistant Managerto support the day-to-day running of the clubhouse, facilitate some parties and functions and take the lead on inbound event enquiries for a stunning golf and country club in the Kingston-Upon-Thames area which has a real sense of community. The clubhouse benefits from busy daytime trade from golfers and non-golfers due to its idyllic location and is also a popular venue for events and parties so this is a fast paced and varied role most days and for most of the year! You would be supporting and be supported by a very experienced Clubhouse Manager and Venue Sales Manager who will take an active role in developing you with a view to future advancement in the wider group and you will step into their positions in their absence as part of your learning. Key ResponsibilitiesSupport the daily operation of the restaurant, bar, terrace and function spaces, ensuring high service and presentation standards.Manage staffing rotas, team briefings, supervision and on-shift leadership.Oversee stock ordering, supplier coordination and cost control across F&B operations.Act as the primary contact for inbound smaller-scale event enquiries, converting suitable opportunities into bookings.Assist in the planning, coordination and delivery of private and social events, ensuring smooth execution and guest satisfaction.Maintain compliance with health & safety, food hygiene and licensing requirements, alongside accurate reporting and CRM management.Act as Clubhouse Manager and Venue Sales Manager in their absence. Person SpecificationAn outgoing, hospitable personality with a hands-on approach to leadership, a passion for service excellence and drive for results.Hospitality Team leadership/ Supervisory experience within a similar food and beverage service environment such as a member's club, golf/sports club, hotel, restaurant or diverse hospitality venue.Strong operational knowledge of food & beverage service, team supervision and stock control.Experience in taking hospitality event enquiries and supporting the coordination and delivery of hospitality events.Competent using CRM/booking systems, Microsoft Office and basic reporting tools.Able to work, some mornings, some evenings and two days of Friday, Saturday or Sunday most weeks during peak season to meet the needs of the business.Have your own transport and living within an easy commute of the Kingston-upon-Thames area.Possess a thirst for learning, developing and advancing in the business in the future. For more information, please click apply and we will be in contact promptly if you have the right level of experience.

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General Manager

£45000 - £49000 per annum + 10% bonus | Esher

General Manager - Leisure 45-49K basic +10% bonus We are looking to recruit a hands-on General Manager to run a successful family entertainment centre/adventure park in Esher. Key responsibilities include: Lead the team to deliver the operational plan and ensure customers have a consistently excellent experience whilst visiting the Centre.Be process and systems orientated with a keen eye for delivering labour management, operational detail and health and safety compliance.Commercially astute to drive multiple revenue streams including admissions, party bookings and exclusive hire and the cafe.Execute local sales and marketing plans, including social media management.Will enjoy the ongoing coaching and development of your management team and front-line staff.Work duty management shifts and a minimum of 1 weekend in 2. Ideal backgrounds will be: 3 years Managerial experience leading a customer focused high footfall business, ideally in family entertainment, health and fitness, hospitality, or retail management with a £1m+turnover..A front of house approach to leading and coaching teams and delivering a great customer experience.Have an analytical approach and a passion to be the very best.Be first aid qualified and have a strong knowledge of health and safety. In addition to a competitive basic salary of 45-49K dependent on experience, there is an annual performance related bonus of 10% , 28 days holiday per annum, cash plan benefit scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.Due to the anticipated high level of interest in this opportunity only those candidates meeting the criteria will be contacted

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Regional Facilities Maintenance Manager

£44000 - £46000 per annum + car + excellent benefits | Birmingham

Regional Facilities Maintenance Manager- Sports Leisure FitnessBirmingham£46,000 +car + benefits + development We are looking for a Regional Facilities Maintenance Manager to oversee the building services and energy consumption of ten multifaceted Sports, Leisure and Fitness centres in Birmingham. The company has a stellar reputation for staff retention, people development and providing a high-quality customer experience to the communities they serve so this will be an exciting, challenging and rewarding opportunity for the incoming Regional Facilities Maintenance Manager. Benefits include a company car, milage paid between sites, 6% matched contributory pension, big discounts on physical activities, café, retail, eating out and much more. On top of this, this leading organisation will give you the opportunity to gain new skills, qualifications, and opportunity to advance your career. Key Responsibilities:Recruit, coach and support a small team of onsite and mobile maintenance technicians and ground keeping teams.Oversee routine and reactive works to minimise disruption to the business.Take overarching responsibility for PPM and BMS service Schedules for the area.Ensure compliance of all health, safety and environmental policies with support from a compliance administrator.Manage energy consumption efficiently and effectively through utility data analysis to reduce costs and optimise use of green energy.Assess works programme in relation to all mechanical and electrical services and building fabric issues.Work with contractors on major works programmes.Oversee the maintenance budgets.Typically working Monday- to Friday but available outside of these hours in the event of an emergency. The Person:Facilities/building services/ technical/engineering/ maintenance management experience in high-volume customer service orientated facilities like health and fitness, leisure, healthcare, hotels or hospitality.Has a sound understanding of heating, ventilation, air conditioning and electro-mechanical maintenance.Has a previous hands-on trade or technical background and is willing to help with remedial work, advise and support the maintenance teams when required.Proficient in using I.T. software for PPM and BMS systems and reporting.Has managed maintenance budgets.Ideally energy consumption management experience (although training can be provided).Ideally multi-site experience.Pool Plant operator/ swimming pool/spa experience is highly desirable, but training could be provided if otherwise very capable.Has a UK driving licence and living in or around the Birmingham area.For more information, please click apply and we will be in contact promptly if you have the right level of experience.

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