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Deputy General Manager

£35000 - £37000 per annum + development | London

Deputy General Manager- Sports & Fitness - West London - £35-37K+development+excellent benefits​This is a fantastic development opportunity to take on all things 'operational' in one of the most diverse high-volume sports and fitness centres in London. As Deputy General Manager, the Operations teams report into you, and you will regularly step up and get exposure to acting as the General Manager as the existing General Manager oversees more than one site. You will be given further management training to increase your readiness to apply for General Manager opportunities internally within 12 months.​Key Responsibilities:Lead, coach, develop and manage the Duty Management team to be the best they can be every day.Take responsibility for health and safety, cleaning and day-to-day operations to ensure the highest standards are always maintained.Deal with customer queries and ensure customers have a fantastic customer experience.Collaborate with the sports, fitness, maintenance, sales and reception departments to ensure that they run smoothly.Deputise for the General Manager in their absence.​​Person Specification:Ambitious, outgoing, self-motivated individual who is looking to move their career forward.Experienced operator and team leader within a busy sport, leisure, fitness centre or club probably as an Operations Manager, Senior Duty Manager or Assistant General Manager looking for advancement.Has a working knowledge of managing health and safety within leisure.Able to reliably commute to London W10 each working day.​For more information, please click apply, together with a few words on why you should be considered for this post, and we will be in touch promptly if you are suitably qualified.​

Spa Manager

£38000 - £40000 per annum + Pension, meals on duty, social events | Wiltshire

Spa Manager - Cotswolds - Excellent basic and benefits £40,000 OTEWe are delighted to be working with one of the Cotswolds most luxurious hotel Spas. This award winning luxury Manor House hotel is set in the beautiful Wiltshire countryside, with a Michelin Star restaurant, Spa, Gym, pool and cinema.We are keen to talk to experienced Spa Managers who are committed to providing exceptional customer service at every step of the client journey.This is an incredible opportunity to work with an amazing team at a stunning venueThe position will require a proven track record in managing all aspects of the Spa Operations with a background as a spa therapist AND Spa Management. The Spa Manager is responsible for recruitment and trade testing candidates so a proven track record in hands on Spa Treatments and qualifications in this field are desired. We need a good team leader with excellent motivational skills.Responsibilities:Lead by example - present, proactive, operational spa managerGreat people manager - managing a small team; motivating, developing and trainingMaintain, monitor and improve standards ensuring quality service is offered at all timesUnderstand and follow H&S protocolsFantastic communication skills and extremely well presentedMust have experience in high end luxury spasStrong operational experience with a keen eye for detailWell spoken and excellent written skills are essentialRequirements:Several years of experience as a Spa ManagerExperience of working within the luxury Spa environmentRecognised Qualifications - NVQ2 & NVQ level 3, CIBTAC or CIDESCOExceptional Customer Service SkillsExcellent communications skills5 star experienceIndustry knowledge & SkillsDedication and commitmentHonesty & IntegrityPassion and Enthusiasm Benefits:Great basic Salary of up to £38,000Service charge of £250+ a monthOTE £40,000 plusMeals on dutyInterviews available immediately

General Manager

£45000 - £55000 per annum + £5.6K car +10-20K bonus | Birmingham

Designate General Manager Birmingham 45-55K basic + £5600 car + 10-20K bonusCasino IndustryWe are looking for a Designate General Manager in the Birmingham area to join one of the largest and most successful gaming groups within the UK. As a Designate General Manager, you will be thoroughly trained and inducted into their Casino business, typically over a period of 3 months before being placed as a General Manager within one of their Casinos within the Birmingham area. We are very keen to hear from candidates who have a proven track record as a leader within the broad leisure/hospitality/food retail sectors and who would enjoy working within the fast paced and dynamic environment of a 24hr gaming and entertainment business. This is very exciting time to join the business with major capital investment and innovation going into the venues at a time of unprecedented opportunity within the sector. If you are obsessed with delivering customer excellence and ensuring your customers and team are at the heart of, and love everything you do, then this could be the start of a fantastic and very rewarding career in the Casino industry for you. Responsibilities include: Create amazing experiences for the customers on every visit, establishing the venue as the destination of choice.Build and promote an inclusive, trusting, and high-performance culture with clear and consistent communication.Coach, mentor and inspire your team with development plans to maximise their potential.Proactively review and action customer insights and engagement.Implement a proactive sales strategy working closely with Central functions.Create innovative experiences and events across all customer segmentsDrive the financial performance across all elements of gaming and food and beverage.Fully accountable for health and safety and operational compliance and industry best practice.Ensure that the casino culture instils responsible gambling at its heart. Interested candidates must be able to demonstrate the following attributes in full: Have a proven track record delivering exceptional commercial results in a significant service driven businessBe comfortable driving change and positively influencing at every level within the business.Are a creative thinker who constantly looks for improvement and innovation. .You will be brought into the business as a designate on a salary of 45K to £55k plus a car allowance of £5600 per year. There is an opportunity to earn a bonus of 10-20K. Benefits include private medical care, a company pension contribution of up to 10%, life assurance with 33 days annual holiday. Interviews are immediately available for candidates meeting the above criteria.

General Manager

£45000 - £55000 per annum + £5.6K car +10-20K bonus | Manchester

Designate General Manager Manchester 45-55K basic + £5600 car + 10-20K bonusCasino IndustryWe are looking for a Designate General Manager in the Manchester area to join one of the largest and most successful gaming groups within the UK. As a Designate General Manager, you will be thoroughly trained and inducted into their Casino business, typically over a period of 3 months before being placed as a General Manager within one of their Casinos within the Manchester area. We are very keen to hear from candidates who have a proven track record as a leader within the broad leisure/hospitality/food retail sectors and who would enjoy working within the fast paced and dynamic environment of a 24hr gaming and entertainment business. This is very exciting time to join the business with major capital investment and innovation going into the venues at a time of unprecedented opportunity within the sector. If you are obsessed with delivering customer excellence and ensuring your customers and team are at the heart of, and love everything you do, then this could be the start of a fantastic and very rewarding career in the Casino industry for you. Responsibilities include: Create amazing experiences for the customers on every visit, establishing the venue as the destination of choice.Build and promote an inclusive, trusting, and high-performance culture with clear and consistent communication.Coach, mentor and inspire your team with development plans to maximise their potential.Proactively review and action customer insights and engagement.Implement a proactive sales strategy working closely with Central functions.Create innovative experiences and events across all customer segmentsDrive the financial performance across all elements of gaming and food and beverage.Fully accountable for health and safety and operational compliance and industry best practice.Ensure that the casino culture instils responsible gambling at its heart. Interested candidates must be able to demonstrate the following attributes in full: Have a proven track record delivering exceptional commercial results in a significant service driven businessBe comfortable driving change and positively influencing at every level within the business.Are a creative thinker who constantly looks for improvement and innovation. .You will be brought into the business as a designate on a salary of 45K to £55k plus a car allowance of £5600 per year. There is an opportunity to earn a bonus of 10-20K. Benefits include private medical care, a company pension contribution of up to 10%, life assurance with 33 days annual holiday. Interviews are immediately available for candidates meeting the above criteria.

Customer Service Administrator

£25000 per annum + 33 days holiday, private health care, 6% matched pension +more | Long Eaton

Customer Service Administrator- Marina Leisure OperatorSawley, Long Eaton Nottingham£25,000+ excellent benefits​We are working with a successful, ambitious nationwide marina operator to find a Customer Service Administrator to support a cluster of marinas with their administration of mooring bookings and contracts.​Benefits include working Monday-Friday over 37.5 hours a week, 33 days holiday, 6% matched pension, private healthcare, life assurance and discounts on moorings, gyms and more. Plus, you will get to work by the waterside with a head office team who are all very friendly, down to earth and will provide you with all the support to develop and advance your career.​​Overview of Role:Support the new customer onboarding process, ensuring the data is accurate and contracts are sent to customers promptly.Process payments and carry out credit checks for new joiners.Process renewals and contract terminations.Build relationships with the marina managers, sales and head office teams, visiting marinas in your region from time to time and building trusting relationships.Provide prompt and helpful email and telephone assistance to new and existing customer enquiries.Produce monthly reports for each marina.​The ideal candidate:​Friendly, confident communicator who is self-motivated, well organised and has good attention to detail.Experience working in a similar customer relationship management role such as within retail, leisure, fitness, recreation, hospitality, banking, automotive trade or estate agency.Experienced in administering data and following processes accurately.Experienced in using computer systems and ideally CRM software.Have your own transport and living within commuting distance of Sawley, Long Eaton.​For more information., please click apply together with writing a few words on why this opportunity appeals to you.

General Manager - Active Entertainment Destination

£60000 - £70000 per annum | West Sussex

General Manager- Active Entertainment Destination - West Sussex £60,000- £70,000 + benefits​We are looking for a General Manager to oversee the south coast's most diverse active entertainment destination, offering a range of sports, physical activities, gaming, food and beverage, competitions and parties appealing to children and adults alike. ​Role OverviewCustomer facing - Available and visible to your customers and team, leading by example.People- Inspire, coach and develop your management team to be the best version of themselves every day, scheduling for the extreme peaks and troughs of trading.Operations- Ensure the centre ais always immaculate, safe and fully compliant with regulations.Service- Ensure guests have an incredible customer experience.Product- Ensure the right products and services are delivered at the right times to maximise participation, secondary spend, yield and the bottom line.Marketing- Lead the small marketing team to drive admissions, repeat business and secondary spend.Financial- taking responsibility for budgets, forecasting and stock control.Flexible- Working a mixture of shifts including evenings, weekends and school holidays.​The Person:Inspiring personality, highly organised with attention to detail.Entrepreneurial approach to managing a business.Has a passion for people; inspiring, training, supporting, developing and succession planning.Experienced in managing a high volume multi-faceted visitor attraction, leisure or hospitality business with extreme peaks and troughs of trading.The flexibility in your life to work some evenings, weekends and school holidays as these are their busy trade times.Have your own transport due to working some shifts.Live within easy reach of the coast of West Sussex.​For more information, please click apply and we will be in touch promptly if you have the right level of experience.

Sports and Leisure Manager

£30000 - £32000 per annum + 10% bonus +accommodation | Rochester

Sports and Leisure Manager up to 32K + 10% bonus + potential accommodationRochesterWe are looking for a leisure activities and swimming pool manager to work at one of the largest leisure, entertainment and hospitality venues near to Rochester on the Kent Coast. We are very keen to hear from candidates who have manager experience working in a large wet and dry leisure centre and who have a very good knowledge of both pool plant operations and programming sports and leisure activities.You will be responsible for a wide range of sports facilities including indoor and outdoor swimming pools, a large multi -faceted outdoor activity area which includes climbing walls, high ropes, mini golf, archery, karts and an extensive play area where you will be supported by a number of team leaders and a large team of full and part time lifeguards, sports coaches and recreation assistants. The footfall across the sports and leisure facilities is huge and you will need to be able to demonstrate excellent organisational and leadership qualities and a natural ability to lead, coach and develop your team whilst delivering the highest levels of operational excellence.You will need a take a flexible approach to your working week, which is a 40-hour contract, working 5 days out of 7. You will manage your own rota and be expected to work a combination of shifts during the week and up to 3 weekends out of four during the peak trading season. Out of the peak trading season there will not be the same need to work most weekends.You will be offered a competitive basic salary of up to 32K with the ability to earn an annual bonus of up to 10%. There is the potential for the successful candidate to be offered accommodation at a deeply discounted rate at the venue. There are outstanding opportunities for further career development and ongoing development with this business.Interviews are immediately available.Due to the anticipated high level of interest in this opportunity only candidates meeting the desired criteria will be contacted.

Marina General Manager- London Canary Wharf

£40000 per annum + 30% bonus +excellent benefits | Canary Wharf

General Manager - Marina & Waterside - London Canary Wharf - £40,000 + 30% bonus potential + excellent benefits.​Looking for a change in direction? Experienced site manager within a commercial customer centric operation? Looking to work more sociable hours in an idyllic waterside setting? Well please read on…​We are looking for a General Manager to manage two stunning marinas in London Canary Wharf and look after their mainly long-standing affluent residents living in the marinas. Our client is a diverse nationwide leisure operator growing fast through acquisitions and redevelopments, so it is an exciting time to be joining them.​Key elements of the role:Coach, support and inspire your operational team to be the best they can be every day.Strive to deliver a fantastic customer experience to both your leisure customers and residents, building meaningful relationships along the way.Ensure the facilities and amenities are always clean, safe and well maintained.Support the busy boat brokerage office based there.Maximise occupancy/revenue on moorings.Typically working 9-5 Mon-Friday with the expectation of the occasional evening or weekend to meet the needs of the business and customers.​Benefits:Very sociable hours over 37.5-hour week.30% bonus potential (Quarterly and annual).33 days holiday (inclusive of bank holidays).6% matched pension.Private Healthcare.Life Assurance.Big discounts on moorings, gyms and much more.Continued investment into your professional development.Advancement opportunities.​The person we are looking for:Genuine, warm personality with a flair for great customer service and hospitality.Ideally experience in servicing high net worth customers.Hands-on approach to leadership and ownership mentality.Strong operator with experience managing a multi-faceted leisure, serviced property or hospitality business.Team leadership experience possibly as a Centre Manager, General Manager, Club Manager, Community Manager, Facilities Manager, Estates Manager, Property Services Manager or even Operations Manager ready to step up.Business acumen: able to read and act on a P&L and manage budgets.Ideally have an interest in boats or the waterside.Living within an easy commute of London Canary Wharf.​For more information, please click apply with your cv and covering letter detailing why this exciting opportunity appeals to you and we will be in touch promptly if you have the right level of experience.​

Leisure Operations Manager

Up to £32000 per annum + £3K bonus +benefits | Warrington

Leisure Operations ManagerWarrington£32K + £3K bonus + excellent benefits This is a rare and exciting opportunity to take on all things 'operational' in one of the finest premium family health and fitness clubs in the U.K. The company has a strong presence in the Northwest so this could be the perfect platform to advance your career in the future. Key Responsibilities:Lead, coach, develop and manage the front of house, cleaning and maintenance teams to be the best they can be every day.Take responsibility for health and safety, cleaning and maintenance for the club to ensure the highest standards are maintained at all times.Deal with customer queries and ensure customers have a fantastic customer experience.Work with other departments to ensure that they are always running smoothly.Manage the club on a shift basis as Duty Manager opening and closing the club.Support the General Manager with the overall running of the club. Person Specification:Outgoing, engaging personality with a hands-on approach to leadership and can do attitudeImpeccable standards and a real eye for detail.A Passion for delivering 5-star service and obsessive about operational standards.Exposure to managing high volume health club/gym operations preferably with wet side experience.Bags of fitness industry experience possibly as a General Manager, Leisure Club Manager, Deputy General Manager, Assistant Club Manager, Front of House Manager, Operations Manager or Senior Duty Manager ready to step up.Have your own transport and live within easy reach of Warrington.Flexible to work a range of shifts during your contracted 40-hours a week including early shifts (5am start!), late shifts (11pm finish) and one in three weekend's. In return for your hard work and dedication the company offers ongoing development and training to move your career forward within the organisation. For more information, please click apply and we will be in contact immediately if you have the right level of experience.

Sales Manager - Sports & Fitness

£38,000 O.T.E + excellent benefits | Bishop's Stortford

Sales Manager - Sports & Fitness - Bishop's Stortford, Hertfordshire - £27,000 basic, £38,000 O.T.E.​We are looking for a Sales Manager in Bishop's Stortford, Hertfordshire for one of the biggest sports and fitness chains in the U.K. to work at one of their most impressive sites with a huge -state-of-the-art gym and the largest group exercise timetable in the area. The company is renowned for developing and progressing their top talent, and with a genuinely achievable commission structure, it is a fantastic opportunity.​The role:Recruit, coach, motivate and lead a small team of sales consultants to achieve their KPI's.Leading by example and contributing towards the overall sales target for the club. (circa 30%)Create sales plans and deliver outreach activity in the local community and to local businesses to generate new leads.Work with other departments to develop an in-reach strategy such as promotions and events to increase membership sales.Identify trends in leavers and work with other departments to improve retention and net gain numbers.As Senior Manager, support the overall business by ensuring prospects and members have a fantastic customer experience.The person.An outgoing professional disposition who is motivated by hitting targets.A hands-on approach to leadership who will lead by example.Evidence of high performance in previous commercial sales roles.Ideally sales team leadership experience as a Sales Manager, Assistant Manager, Deputy Club Manager or even an experienced Senior Sales/Membership Sales Consultant looking for the next step.Ideally experience within the sports/fitness/leisure industry and if coming from another industry can demonstrate their passion for health and fitness.Ideally experience in proactively generating leads with outreach, sales planning and local marketing activities with local businesses/in the community.Living within easy commuting distance of Bishop's Stortford.On top of a basic salary of circa £27,000 and over £900 a month in commission, benefits include ongoing training and development, advancement opportunities, free gym membership+1, free parking, and loads of discounts across the business.​For more information please click apply now we will be in touch promptly if you have the right level of experience.​​

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Southwark Council Logo

Following the successful insourcing of Southwark Council’s leisure centres, we worked with David to recruit to a permanent Head of Leisure. It is a key, specialist leisure role, so it was very important for us to find the right person. David was a pleasure to work with. He is highly professional and personable, as well as being an expert in the leisure field. David provided us with an exceptionally strong short-list, we were (excitingly) able to appoint a Head of Leisure.

Toni Ainge , Southwark Council
Horizon Leisure Centres  Logo

I have worked with David and Leisure People to cover a number of senior high-profile positions within the Leisure industry. David has a vast knowledge of our sector and a broad network, which meant that we were introduced to high calibre candidates with skill sets and experience matched to the roles.

 

 

 

 

 

 

Mike Lyons , Horizon Leisure Centres
Heckfield Place Logo

​Veronica is an excellent recruitment agent for the wellbeing industry. She has an impressive understanding of the demands of the spa environment and has been amazing to work with. Her professionalism and communication skills are outstanding and she always finds the best candidates for us. She is committed to achieving our goals and I highly recommend Veronica' as a wellbeing recruiting expert.

Wellbeing Manager , Heckfield Place
Hilton Global  Logo

​​​Veronica has worked closely with Hilton over the last 12 months supporting our recruitment needs within the EMEA team. I have found Veronica to be a great support – she provides good calibre / relevant candidates, is very grounded in her approach and is a pleasure to work with. This has led to a successful partnership through some challenging assignments.   

Head of talent, Hilton Global
Bourne Leisure Limited Logo

There isn't a more professional and supportive recruitment agency in the market. From both sides of the spectrum; the constant support and contact is of huge value, whilst understanding exactly what the client wants and matching that to the perfect candidate. 

General Manager, Bourne Leisure Limited
Third Space Logo

I changed career sectors from retail to leisure and Leisure People were pivotal to my success. Not only have they personally mentored me but have aligned my skills, capabilities and leadership to the right opportunities. A must for anyone taking their career to the next level. 

General Manager, Third Space
Les Mills International Logo

In an industry that is awash with recruitment agencies, Leisure People stand out. They have been an excellent sounding board for some complex challenges and their honest and open approach is refreshing. They are extremely well connected and in touch with the leisure industry. 

CEO - Europe, Les Mills International
Imperial College London Logo

Imperial have partnered with Leisure People for a number of years. They have provided us with a range of staff from Lifeguards to Senior Managers. They understand our business, priorities, personalities and operating models so they can always provide us with pragmatic, like minded and most importantly hireable people!

Head of Sport/ Assistant Director Commercial Services, Imperial College London
SSP Logo

I have been fortunate to have worked with Leisure People for a number of years, and they have always delivered, always over and above of what has been asked. As a business, they carry a wealth of expert knowledge in recruitment, and further to that, have a level of integrity and credibility that is hard to match.

Business Development Director, SSP
1Life Logo

Leisure People have the ability to source high quality candidates and place value on quality over quantity when sharing candidate CV's. Their in-depth knowledge of what is going on in the marketplace and solid relationships sets them apart from other recruitment agencies, especially when sourcing more senior candidates.  Their honest, pragmatic response is refreshing. 

Managing Director, 1Life
Roko Health Clubs Logo

I have worked with Leisure People on our senior management needs for the last 15 years. They are always highly responsive, discreet, thorough and targeted giving me a shortlist of quality candidates for the required roles. I have absolute trust they can get the job done and really understand the type of person who fits our culture. 

Operations Director, Roko Health Clubs
Brunswick Corporation Logo

I just wanted to thank Leisure People for all the great work and partnership through our recruitment process. Two weeks ago we had five open roles for an entirely new concept and virtually no talent in the pipeline. Fast forward to today and I am really excited by the team we have pulled together with their leadership. Thank you for all your hard work in getting us to this point. I look forward to working with you again on future talent acquisition needs. 

VP Boating Services EMEA, Brunswick Corporation

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