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Health & Fitness, Spa & Leisure & Hospitality. 

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Partnered with industry leaders for over two decades

  • David Lloyd Leisure Exclusive recruitment partner since 2006

  • Village Leisure Clubs Exclusive recruitment partner since 2008

  • Partnered since 2012

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We help you secure senior management and key hires to lead your business and drive growth.

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Don't Just take our word for it

Hear from our clients and candidates about their experiences working with us.

Southwark Council Logo

Following the successful insourcing of Southwark Council’s leisure centres, we worked with David to recruit to a permanent Head of Leisure. It is a key, specialist leisure role, so it was very important for us to find the right person. David was a pleasure to work with. He is highly professional and personable, as well as being an expert in the leisure field. David provided us with an exceptionally strong short-list, we were (excitingly) able to appoint a Head of Leisure.

Toni Ainge , Southwark Council
Horizon Leisure Centres  Logo

I have worked with David and Leisure People to cover a number of senior high-profile positions within the Leisure industry. David has a vast knowledge of our sector and a broad network, which meant that we were introduced to high calibre candidates with skill sets and experience matched to the roles.

 

 

 

 

 

 

Mike Lyons , Horizon Leisure Centres
Heckfield Place Logo

​Veronica is an excellent recruitment agent for the wellbeing industry. She has an impressive understanding of the demands of the spa environment and has been amazing to work with. Her professionalism and communication skills are outstanding and she always finds the best candidates for us. She is committed to achieving our goals and I highly recommend Veronica' as a wellbeing recruiting expert.

Wellbeing Manager , Heckfield Place
Hilton Global  Logo

​​​Veronica has worked closely with Hilton over the last 12 months supporting our recruitment needs within the EMEA team. I have found Veronica to be a great support – she provides good calibre / relevant candidates, is very grounded in her approach and is a pleasure to work with. This has led to a successful partnership through some challenging assignments.   

Head of talent, Hilton Global
Bourne Leisure Limited Logo

There isn't a more professional and supportive recruitment agency in the market. From both sides of the spectrum; the constant support and contact is of huge value, whilst understanding exactly what the client wants and matching that to the perfect candidate. 

General Manager, Bourne Leisure Limited
Third Space Logo

I changed career sectors from retail to leisure and Leisure People were pivotal to my success. Not only have they personally mentored me but have aligned my skills, capabilities and leadership to the right opportunities. A must for anyone taking their career to the next level. 

General Manager, Third Space
Les Mills International Logo

In an industry that is awash with recruitment agencies, Leisure People stand out. They have been an excellent sounding board for some complex challenges and their honest and open approach is refreshing. They are extremely well connected and in touch with the leisure industry. 

CEO - Europe, Les Mills International
Imperial College London Logo

Imperial have partnered with Leisure People for a number of years. They have provided us with a range of staff from Lifeguards to Senior Managers. They understand our business, priorities, personalities and operating models so they can always provide us with pragmatic, like minded and most importantly hireable people!

Head of Sport/ Assistant Director Commercial Services, Imperial College London
SSP Logo

I have been fortunate to have worked with Leisure People for a number of years, and they have always delivered, always over and above of what has been asked. As a business, they carry a wealth of expert knowledge in recruitment, and further to that, have a level of integrity and credibility that is hard to match.

Business Development Director, SSP
1Life Logo

Leisure People have the ability to source high quality candidates and place value on quality over quantity when sharing candidate CV's. Their in-depth knowledge of what is going on in the marketplace and solid relationships sets them apart from other recruitment agencies, especially when sourcing more senior candidates.  Their honest, pragmatic response is refreshing. 

Managing Director, 1Life
Roko Health Clubs Logo

I have worked with Leisure People on our senior management needs for the last 15 years. They are always highly responsive, discreet, thorough and targeted giving me a shortlist of quality candidates for the required roles. I have absolute trust they can get the job done and really understand the type of person who fits our culture. 

Operations Director, Roko Health Clubs
Brunswick Corporation Logo

I just wanted to thank Leisure People for all the great work and partnership through our recruitment process. Two weeks ago we had five open roles for an entirely new concept and virtually no talent in the pipeline. Fast forward to today and I am really excited by the team we have pulled together with their leadership. Thank you for all your hard work in getting us to this point. I look forward to working with you again on future talent acquisition needs. 

VP Boating Services EMEA, Brunswick Corporation

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Latest Jobs

National Marketing Manager

£40000 - £45000 per annum + 50K OTE | East Kilbride

National Marketing Manager East Kilbride up to 45K basic 50K OTE I am looking for a national marketing manager in East Kilbride to work for a leading leisure operator who operate sporting venues across the country. This is a hands-on role and as such is ideally suited to a candidate who has a marketing or commercial degree and who has at least 2 years' experience working within a similar capacity within a sporting, leisure or hospitality business delivering on seasonal and strategic campaigns. Responsibilities include: Ownership of a 500K annual marketing budget - optimise customer acquisition, retention, and ROI.Manage, support and work closely with one marketing executive.Account manage and oversee the creative and website management agencies.Oversee the creation and execution of multi-channel marketing campaigns - digital, print, and in-centre promotions.Execute comprehensive marketing strategies that enhance brand visibility, drive customer engagement and support business growthConduct regular market research and analysis to identify trends, customer preferences, and competitor activity.Maintain and enhance the company's brand identity, ensuring all marketing materials and communications reflect the brand values.Managing the key sporting and corporate partnerships that enhance engagement and brand collaborationTrack KPI's, analyse campaign results, and generate reports measuring the effectiveness of marketing efforts.Report into the Operations Director and work closely with the regional management team on campaigns.Working at pace across multiple projects and campaigns. In addition to a competitive basic salary of 40-45K dependent on experience, there is a 10% annual bonus. Benefits include 30 days holiday plus your birthday off, an option to join an enhanced pension scheme and life assurance. The successful candidate will be based from the office in East Kilbride but will be required to travel around the business on occasions.

Hospitality Event Sales Manager - Golf & Events Venue

£49,000 O.T.E. + excellent benefits | Sevenoaks

Event Sales Manager- Golf and Events Venue - West Kingsdown, Sevenoaks, KentUp to £35,000+ £14,000 bonus​We are looking for an Events Sales Manager for a superb premium golf club and events venue, set in the beautiful Kent countryside.​The venue has multiple multi-functional event spaces catering for small groups up to 220-guests and is the perfect venue for parties, weddings, gala's, charity events, celebrations of life and corporate meetings and functions. ​The club is part of a larger group who are going through an exciting period of transformation under new leadership, so it is an exciting time to be joining them.​On top of a competitive basic salary and realistic bonus, benefits include free golf, 50% off food, free coffee, 20% off soft drinks and contributory pension. Plus, it is a warm welcoming environment with a great working culture.​Key responsibilities:Manage all incoming enquiries, building a rapport with customers throughout the sales process through to booking.Build strong relationships with clients, corporate businesses and event planners.Identify new business opportunities through research, networking events and doing outreach in the local area.Work closely with the operations team to align events with client expectations.​The Ideal candidateHighly personable, organised, self-starter driven by targets.Proven track record in hospitality event sales preferably within a hotel, events venue or hospitality venue.Has worked proactively to generate new leads.Lives within commuting distance of the Sevenoaks district of Kent and has their own transport.​​For more information, please click apply and we will be in touch promptly if you have the right level of experience.​​

Area Facilities Maintenance Manager- Sports Leisure Fitness

Up to £50,000 per annum + car+ excellent benefits | Maidstone

Area Facilities Maintenance Manager- Sports Leisure FitnessMaidstone, Kent and surrounding areaUp to £50,000 +car + benefits + development​We are looking for an Area Facilities Maintenance Manager to oversee the building services and energy consumption of five multifaceted Sports, Leisure and Fitness centres in and around Maidstone in Kent.​The company has a stellar reputation for staff retention, people development and providing a high-quality customer experience to the communities they serve so this will be an exciting, challenging and rewarding opportunity for the incoming Area Facilities Maintenance Manager.​Benefits include a company car, milage paid between sites, 6% matched contributory pension, big discounts on physical activities, café, retail, eating out and much more. On top of this, this leading organisation will give you the opportunity to gain new skills, qualifications, and opportunity to advance your career.​Key Responsibilities:Recruit, coach and support a team of maintenance supervisors and maintenance assistants.Take overarching responsibility for PPM and BMS service Schedules for the area.Ensure compliance of all health, safety and environmental policies.Manage energy consumption efficiently and effectively through utility data analysis to reduce costs and optimise use of green energy.Research into identifying new energy management opportunities through innovation, technology advancements and funding schemes.Assess works programme in relation to all mechanical and electrical services and building fabric issues.Work with contractors on major works programmes.Oversee the budgets.Support with routine and reactive works to minimise disruption to the business.Typically working Monday- to Friday but available outside of these hours in the event of an emergency.​The Person:Facilities/building services/ technical/engineering/ maintenance management experience in high-volume customer service orientated facilities like health and fitness, leisure, healthcare, hotels or hospitality.Has a sound understanding of heating, ventilation, air conditioning and electro-mechanical maintenance.Has a previous hands-on trade or technical background and is willing to help with remedial work, advise and support the maintenance teams when required.Proficient in using I.T. software for PPM and BMS systems and reporting.Has managed maintenance budgets.Has project management experience.Ideally energy consumption management and strategy experience.Ideally multi-site experience.Pool Plant operator/ swimming pool/spa experience is highly desirable, but training could be provided if otherwise very capable.Have a UK driving licence and living commutable to Maidstone Kent.For more information, please click apply and we will be in contact promptly if you have the right level of experience.​​

General Manager - Premium Fitness

Up to £70000 per annum + 90K OTE + Car | London

General Manager Premium Fitness Club to 70K + car + 90K OTEHestonI am looking for a general manager to work for one of the largest and most successful premium health and racquets operators at their club in Heston. As General Manager you will be responsible for several thousand members and a multimillion-pound turnover across a large sporting and leisure complex including a high end members only Spa. You will be driving multiple income streams across memberships, retail, food and beverage and coaching and activity programs. It is a fun place to work and with constant innovation and investment, you'll be working at pace in an exciting and dynamic results-based business. We are very keen to talk to high achieving leaders working at the premium end of the health and fitness, hotel, retail or hospitality sectors who can demonstrate their leadership and commercial skills in positively influencing a sales focused business through achieving great financial results and who has the leadership qualities to consistently engage, influence, coach and direct your team to deliver outstanding service, coaching and interaction during every members visit.This is a role where you will be highly visible within the business with both your team and your members, you'll need the presence, personality and drive to make a difference in every facet of the operation and you will be unrelenting in driving operational standards. Commercially you will thrive in a culture that encourages and recognises entrepreneurial flair and allowing individual business units the opportunity to innovate and initiate localised plans whilst benefiting from well-established ways of working from a market leading and highly respected brand. All applicants must have a genuine passion and interest for a healthy lifestyle, be prepared to work a flexible working pattern around the needs of the business which will include duty management shifts and one weekend in two. My client offers a market leading basic salary of up to 70K with the opportunity for a sponsored car and an annual bonus potential of up to 20K. Benefits include 5 weeks holiday life assurance and with free family membership of the club which is worth several thousand pounds.Interviews are immediately available.

Cluster General Manager - Marina & Waterside

£40000 - £42000 per annum + 30% bonus+ excellent benefits | Lancaster

Cluster General Manager - Marina & Waterside - LancashireUp to £42,000+ 30% bonus potential + excellent benefits.​Do you have a passion for boats, the waterside, outdoor living or being active outdoors? Are you an experienced site manager within a commercial customer centric operation looking for a change in direction? Well please read on…​We are looking for a Cluster General Manager to manage two Marina and Waterside operations in Lancashire just south of Lancaster in Glosson and Galgate. One of the marinas will be having a refurbishment and the company is bringing in some new ways of working so there are lots of exciting challenges ahead.​Our client is a diverse nationwide leisure business growing through acquisitions and redevelopments and have a great reputation for retaining and developing team members, so it is a great company to join right now.​Benefits:Up to £42,000 for a 37.5-hour week.30% bonus potential (Quarterly and annual).33 days holiday (inclusive of bank holidays).6% matched pension.Private Healthcare.Life Assurance.Big discounts on moorings, gyms and much more.Continued investment into your professional development.Advancement opportunities.​The role:Coach, support and inspire your small operational team to be the best they can be every day.Strive to deliver a fantastic customer experience to both your leisure customers and residents.Work with multiple external stakeholders to ensure the smooth running of the marinas.Ensure the facilities and amenities are always clean, safe and well maintained.Maximise occupancy/revenue on moorings.Typically working 9-5 Mon-Friday with the expectation of the occasional evening or weekend to meet the needs of the business and customers.​The person:Genuine, warm personality with a flair for great customer service and hospitality.Hands-on approach to leadership and ownership mentality.Team leadership experience possibly as a Centre Manager, General Manager, Club Manager, community Manager or Facilities Manager.Strong operator with experience managing in a multi-faceted leisure, serviced property, retail, hotel or hospitality business.Stakeholder management and change management experience.Business acumen: able to read and act on a P&L and manage budgets.Have an interest in boats, the waterside, outdoor living or being active outdoors.​For more information, please click apply with your cv and explain in a few words why this opportunity appeals to you. We will be in touch promptly if you have the right level of experience.

Sales and Membership Manager - Leisure Destination

£35000 - £40000 per annum + 60K OTE | West Yorkshire

Sales and Membership Manager to 40K OTE 60KCastlefordI am looking for sales and membership manager to work at a leading leisure destination in Castleford. You will be leading a team of 3 sales executives and will be taking a proactive approach to building partnerships within the region to drive sales which include lessons, group bookings and corporate events. The business is well established and has an excellent reputation so will also benefit from significant tranche of both repeat and referral business, responsibilities include: Identify and close new sales opportunities with Groups, Corporate Businesses and Schools.Focus on sales conversion - structure daily/weekly sales activity for the team to ensure achievement of targets.Optimise the sales mix to maximise both occupancy and high yielding activities.Contribute to the overall marketing strategy, working with Head Office and the Senior Team.Identify and put in place training and coaching techniques to support and develop your sales team.As a senior manager to carry out duty management shiftsTo support the sales team in exceeding their targets. We are keen to hear from candidates who can demonstrate: Proven commercial experience and a track record of high performance in a similar single or multi-site business.Evidence of success in leading and developing a target driven sales team in retail/leisure or hospitality.Possesses a very committed and diligent working style, with excellent attention to detail.Exhibits strong judgment, drive and influencing skills.Able to work a combination of shifts and soem weekends. In addition to a competitive basic salary of up to 40K, there is a quarterly bonus of up to £5000, benefits include 4 weeks holiday plus bank holidays, a 4% employer pension contribution, access to the employee assistance programme, deep discounts on F and B along with free use of the facilities. Interviews are immediately available.

Cluster Revenue Manager

Competitive basic, car allowance, pension | North London

Cluster Revenues Manager North London - Highly competitive salary Our client is a global luxury hotel group, passionate about their people and their customers.This is a fantastic opportunity to work as a Cluster Revenues Manager at their Global Headquarters in North London.If you live by your numbers and spreadsheets and like nothing more than analyzing data, then this could be just the role for you.You need to have experience as a Revenue Manager as you could be managing the revenue for up to three hotels, within this large and lavish portfolio of hotels.This is an awesome company to work for who will invest in your training and development and this role will certainly provide you with an interesting and challenging role.About the Company:This is one of the largest and fastest growing hospitality companies in the world and was recently voted as the number one company to work for in the UK. With more than 6,000 properties globally in over one hundred countries and a history spanning 100+ years, this is company is world leader in the luxury hotel market and we are delighted to be working with them.As Cluster Revenues Manager, your key duties and responsibilities will include the following :Maximise revenueTo market share and profits for multiple hotels through the strategic coordination of revenue management processes and proceduresDrive the continued development and growth of customer service standards, revenue and profits from multiple hotelsDeliver the company's mission relating to profit, people, customer and qualityEnsure that sales and pricing strategies are based on sound commercial judgment through effective analysis and reportingEnsure professional and efficient utilization of all systems, in line with company best practices and standard operating proceduresEnsure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risksEnsure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controlsIntegrate with other functions to ensure we exceed our customer's, owner's and shareholder expectationsAs Cluster Revenues Manager, some of the things you will need to have:At least 2 years in a Revenue Manager role with a similar size hotel groupThe ability to be highly analytical and numerate and obsessed with revenue managementTo be a fabulous communicator and fluent in English verbally and in writingTo be within a commutable distance of Head OfficePractical working experience within commercial revenue managementBe proficient and advanced in Excel, PowerPoint & WordStrong Analytical SkillsSound functional knowledge of Revenue ManagementExcellent competencies in Leadership, Planning and Organising, Communication and InfluencingCommercial attitude and proactive sales approachClear voice & well spokenAbility to analyse data and identify trendsCompetitive and motivatedPractical working experience in a hotel, area or corporate role relating to distribution or revenue managementExperience of managing a commercial teamGood Training/Coaching SkillsAbility to articulate and introduce change effectivelyThis is a fabulous role for the right candidate which carries a highly competitive package plus excellent benefits (including world-leading discounted hotel travel scheme, bonus, private health care and the option to work from anywhere in the world for 20 days a year)You will also receive 25 days holiday plus bank holiday, company pension, medical cover, life cover and huge discounts on hotel stays.Interviews available immediately.

Assistant Manager

£34000 - £40000 per annum + Pension, social events, bonus | Oxfordshire

Assistant Manager - Leisure Entertainment Oxford £34,000 basic up to £40K OTE(Based on 40-hour week +Overtime paid hourly + bonus received monthly)We are looking for an Assistant Manager in Oxford for one of the U.K.s most loved and most successful sports leisure concepts offering entertainment, gaming, food and beverage, competitions and parties appealing to children and adults alike.This is fun, fast paced place to work and the Nationwide company is renowned for their incredible employee benefits and harnessing their top talent and progressing them in the business with their structured development programme.When joining as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.Within our fast-paced, dynamic world, you will be at the very centre of the company experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey.The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets.You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers.Summary of the role:Customer facing - Ensuring customers have a fabulous time, every time.Team- Inspiring, coaching and developing team members to be the best version of themselves every day.Operations- Ensure the centre is clean, safe and fully operational at all times.Commercial- Upselling products and services ensuring the centre hits its targets.Financial- taking responsibility for banking and stock control.Working a mixture of shifts as the lead manager on duty including late into the evenings and weekends.We are keen to hear from applicants who have:An abundance of energy, enthusiasm, and drive.Experience delivering an amazing customer experience in a fast-paced customer facing business such as health and fitness, leisure centres, entertainment venues, visitor attractions, bars, restaurants or retail stores.At least 2 year's people management and key holder experience possibly as a Shift Manager, Service Manager, Duty Manager, Operations Manager, Restaurant Manager, Assistant Manager, Trading Manager or Store Manager.A head for business and the confidence in promoting new business and sales.The flexibility in life to work at least one late evening per week and up to three in four weekends as these are their busy trade times.Management experience, ideally within the leisure, hospitality, or retail industryA passion for customer serviceEvidence of inspiring and developing large teamsA willingness to work nights and weekendsDesire for successBenefitsCompetitive basic Salary of £34,000Achievable OTE of up to £40,000The opportunity to earn a centre outperformance bonusA 40-hour contract, plus additional pay for any extra shifts you work50% off food when you are workingOptional pension plan28 days holiday & additional days holiday with length of serviceAccess to our in-house Centre Manager in Training programme and apprenticeshipsFree games vouchers every month30% discount off food and drink for you and up to five friendsAccess to our Employee Assistance Programme (EAP) for you and your family, plus access to our dedicated Mental Health First AidersThe opportunity to join our healthcare cash planFinancial long service awardsA £15 donation to our dedicated charity partner when you complete your inductionEnhanced maternity, paternity, adoption, and shared parental leave benefitsInterviews available immediately

General Manager

£45000 - £60000 per annum + Social events,pension, career progression | Wellingborough

Centre Manager Wellingborough - Leading Leisure/Hospitality Brandup to £45,000 basic OTE £60K+ Interviews are immediately available for a Centre Manager in Wellingborough, running a high footfall venue for a market leading brand operating in the family entertainment sector of the leisure industry. The business delivers a great value entertainment experience and is relentless in ensuring that they consistently deliver service superiority to every customer. As Centre Manager you will be offered a highly competitive basic salary of up to £45,000 a quarterly bonus and a potentially lucrative annual outperformance bonus that can take the OTE to £60,000+. Benefits include life assurance, enhanced pension plan, 5 weeks holiday, life assurance and a save as you earn scheme with significant opportunities for training and development and career advancement. We are keen to hear from candidates who can demonstrate:5 + years' experience as a hands-on General Manager working in a fast-paced £2m+ turnover leisure, hospitality or retail business.Evidence of optimising sales and performance of a business unit including a significant hospitality offeringA passion for people, with evidence of coaching, developing and progressing a team of 40 colleagues.An ability to create positive energy with a can-do attitude and a compassionate approach to leadership.Are commercially astute with extensive P and L and budgetary management experience.Who constantly looks to enhance the customer experience and drive exceptional guest feedback/NPS scores.Can commit to working shifts and 3 weekends out of 4. Purpose of Role: Responsible for the overall performance of the centre and the team to deliver financial targets and service standardsCreate an environment for performance with fulfilment where our Team Members can perform to the best of their abilityCoach and mentor the team using effective communication and role modelling leadership behavioursContribute to the overall performance of the region; promoting innovation, best practice and effective communication Main Duties & Responsibilities Financial & Commercial - Deliver financial targets in-line with Company expectations whilst managing expenses in a manner that is appropriate for the needs of the businessManage all controllable costs to deliver Management Profit for the centre.Implement local marketing activity showing the appropriate return on investment to grow the business and evaluate the success of each campaignControl and monitor the payroll budget, in line with the business needs and the monthly and annual budgets Operations Ensure all centre operations are adhered to and all reporting procedures are completed within the required timescales in line with company guidelinesEnsure all Company operating standards are being adhered to and all centre audits produce results consistent with Company requirementsManage all aspects of Health & Safety within the centre and ensure compliance with all our safety, security and legal obligationsEnsure preventative maintenance program is in place and being followed by the centre technical team Service Promote the Mission Statement and ensure that all our Customers receive a market leading leisure experience through superior sales and serviceExceed Customer expectations to deliver an exceptional value for money experienceEncourage engagement between the Customers and the Team Members to create a fun and friendly environmentMaintain a presence on the floor at key times of the business and lead by example to promote positive behaviours within the team Team Communicate our Way of Working to ensure all the team are aligned to the Company goals and recognise their individual contribution to the Value ChainCoach and mentor the team and ensure the team training program is being followed to promote the development of the team within the centreRole model the behaviours and expectations to encourage each Team Member to take ownership for their contribution to the overall Company valuesLead by example and promote a fun working environment for our Team Members whilst maintaining a friendly and professional approach to our Customers Interviews are immediately available

General Manager

£45000 - £60000 per annum + Social events,pension, career progression | Watford

Centre Manager Watford Aria - Leading Leisure/Hospitality Brandup to £45,000 basic OTE £60K+ Interviews are immediately available for a Centre Manager in Watford, running a high footfall venue for a market leading brand operating in the family entertainment sector of the leisure industry. The business delivers a great value entertainment experience and is relentless in ensuring that they consistently deliver service superiority to every customer. As Centre Manager you will be offered a highly competitive basic salary of up to £45,000 a quarterly bonus and a potentially lucrative annual outperformance bonus that can take the OTE to £60,000+. Benefits include life assurance, enhanced pension plan, 5 weeks holiday, life assurance and a save as you earn scheme with significant opportunities for training and development and career advancement. We are keen to hear from candidates who can demonstrate:5 + years' experience as a hands-on General Manager working in a fast-paced £2m+ turnover leisure, hospitality or retail business.Evidence of optimising sales and performance of a business unit including a significant hospitality offeringA passion for people, with evidence of coaching, developing and progressing a team of 40 colleagues.An ability to create positive energy with a can-do attitude and a compassionate approach to leadership.Are commercially astute with extensive P and L and budgetary management experience.Who constantly looks to enhance the customer experience and drive exceptional guest feedback/NPS scores.Can commit to working shifts and 3 weekends out of 4. Purpose of Role: Responsible for the overall performance of the centre and the team to deliver financial targets and service standardsCreate an environment for performance with fulfilment where our Team Members can perform to the best of their abilityCoach and mentor the team using effective communication and role modelling leadership behavioursContribute to the overall performance of the region; promoting innovation, best practice and effective communicationMain Duties & Responsibilities Financial & Commercial - Deliver financial targets in-line with Company expectations whilst managing expenses in a manner that is appropriate for the needs of the businessManage all controllable costs to deliver Management Profit for the centre.Implement local marketing activity showing the appropriate return on investment to grow the business and evaluate the success of each campaignControl and monitor the payroll budget, in line with the business needs and the monthly and annual budgets Operations Ensure all centre operations are adhered to and all reporting procedures are completed within the required timescales in line with company guidelinesEnsure all Company operating standards are being adhered to and all centre audits produce results consistent with Company requirementsManage all aspects of Health & Safety within the centre and ensure compliance with all our safety, security and legal obligationsEnsure preventative maintenance program is in place and being followed by the centre technical team Service Promote the Mission Statement and ensure that all our Customers receive a market leading leisure experience through superior sales and serviceExceed Customer expectations to deliver an exceptional value for money experienceEncourage engagement between the Customers and the Team Members to create a fun and friendly environmentMaintain a presence on the floor at key times of the business and lead by example to promote positive behaviours within the team Team Communicate our Way of Working to ensure all the team are aligned to the Company goals and recognise their individual contribution to the Value ChainCoach and mentor the team and ensure the team training program is being followed to promote the development of the team within the centreRole model the behaviours and expectations to encourage each Team Member to take ownership for their contribution to the overall Company valuesLead by example and promote a fun working environment for our Team Members whilst maintaining a friendly and professional approach to our Customers Interviews are immediately available

Padel Performance Manager - Soul Padel

Up to £50000 per annum + 25% + SUV + LTIP | Stockport

Soul Padel - Padel Performance Manager Location: Starting in Stockport, expanding across the UKSalary: £50,000 + performance incentives (up to 25%) + company vehicleReports to: Chief Operating OfficerContract Type: Full-time, National RoleSERVING UP THE FUTURE OF PADELWe're not just building courts, we're building a movement. Soul Padel is one of the fastest-growing, most inclusive padel communities in the UK. With venues soon to open across the country, we're on a mission to make padel accessible, exciting, and performance-driven. Through our strategic partnership with Decathlon and a strong funding foundation, we are poised for rapid expansion nationwide.We're now looking for a passionate leader to shape the way we train, play, and grow: our very first Padel Performance Manager.THE ROLEAs Padel Performance Manager, you'll be the architect of Soul Padel's coaching, competition, and commercial strategy. This newly created, high-impact role is designed to establish Soul Padel as a leader in performance and development, while also driving revenue at scale across all venues. You'll be accountable for growing and optimising padel coaching, leagues, events and tournaments nationally.You'll:Lead the design and delivery of national coaching programmesSet up infrastructure and ways of working to establish leagues across all venuesCreate and deliver an events programme that introduces new and existing players into coaching pathwaysOptimise court programming to maximise revenue from leagues, coaching, and eventsRecruit and manage a team of top-tier freelance and in-house coaches to deliver 1:1 and group sessionsDevelop a tiered pricing structure for coaching based on experience and expertisePartner closely with Centre Managers to identify and maximise commercial opportunities at each siteLaunch and oversee junior academies and high-performance training initiativesCollaborate with external partners and consultants to identify and grow top talentRepresent Soul Padel on and off court, locally and internationallyWHO YOU AREYou love the game. You live the game. You know what padel can do for people and communities. You're a recognised figure in the industry with:5+ years international coaching experienceLTA Level 2 Padel qualification (minimum)Preferably trained at a respected international padel academyA proven background in programme development and team leadershipA desire to grow the game at every level - from juniors to elite playersA flexible, collaborative and visionary mindsetTHE PACKAGE£50,000 starting salary25% bonus potential based on performanceCompany vehicleLong-term incentive programme (equity/benefits potential)Work with a purpose-led team shaping the future of sport in the UKWHY SOUL PADEL?Soul Padel is redefining the way we play. Our courts are places to meet, move and make memories. We champion:Community and competitionInclusivity at every levelSociability, skill and growthIf you're ready to bring passion, professionalism and soul to the court, we'd love to hear from you.APPLY NOWBe part of a game-changing movement. Serve up your next challenge with Soul Padel.Soul PadelSame padel. More soulTo apply please forward your CV and covering letter outlining your suitability to David Peacock, Recruitment Director at our Retained Recruitment Partners - Leisure People by clicking 'Apply'.

Duty Manager

Up to £24500 per annum + Pension, Gym membership, Social events | Lewes

Duty Manager large leisure complex in East Sussex £24,500 Our client is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles. Their purpose is to promote active lifestyles and to be at the heart of the improvement of health and wellbeing in the Community. They are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. They manage 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex and provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services. While they offer a range of facilities and activities across their multifunctional spaces, the team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey. Summary of Main Duties As Duty Manager you will lead and inspire a team of staff in delivering the highest possible standards of customer care and service delivery at all stages of a customer's experience. About you: Customer focusedDriven and EnthusiasticPassion for providing exceptional serviceCan do attitudePro-activeTeam PlayerStaff supervision, leading teams to deliver high results, meet targets and respond to changing priorities.Strong interpersonal skills with the ability to adapt communications and approach to suit different circumstances.Good organisational skills.Leadership and coaching experience.Excellent time management. Benefits: Basic salary of £24,50033 hour weekPensionGym membershipMain duties:Staffing and Staff Management To act as role model for the site team at all times.To inspire your team to strive for excellence at all times.To manage your team and ensure that they are following established policies and procedures at all times.Report all man management issues that may arise in relation to sickness, discipline, grievance, equality, maternity etc to the Senior OperationWork with the Senior Operation Manager to develop and maintain good staff relationships and communications within the Centre.To assist in the recruitment, training & development of staff and lead on the induction of new staff in operational roles.To provide ongoing training, coaching and leadership to ensure customer service standards are exceeded and staff are working to their maximum potential.To undertake regular reviews and 1-2-1's with staff.Manage and monitor rotas on a daily basis to ensure that staffing is in place to deliver a safe and effective service. Health and Safety Ensure sites adherence to spirit, principles, structure and practical application of the Health and Safety policy.Report all Accidents and Incidence through adherence to corporate systems and processes.To lead fire drills to ensure that centre employees and coaches are familiar with procedures and ensure fire drill records are completed.Ensure that First Aid equipment is available and usable.In the Senior Operation Managers absence to be responsible for overall health and safety requirements of the centre, equipment, premises, and users during centre opening hours. Finance To ensure that financial regulations, including the collecting of cash, are adhered to. Report any discrepancies to the Senior Operation Manager and/or Head of Finance immediately.Ensure that booking procedures as set out in general and financial instructions are followed.Reconcile daily sales and monies received.Check goods received against orders placed and ensure any discrepancies are reported to both the Senior Operation Manager and the supplier. Performance To supervise the operational needs of the Centre as instructed, ensuring maximum community use of the facility through a varied programme.Ensure the Centre operates to the documented quality management system.To undertake any tasks required from cleaning, reception and administration to managerial and promotional activities.To open and close the facilities in accordance with the publicised hours and to be directly responsible for the security of buildings and their contents.To work with the Senior Operation Manager to help implement initiatives to improve service provision and generate revenue.To strive for excellence in performance by supporting the Senior Operation Manager in both achieving QUEST, or other external quality awards as directed, and using them as an ongoing tool for continuous improvement.To ensure that recorded checks on chemical levels of the pool water are carried out and report to the Senior Operation Manager/Maintenance Engineer should it fail to meet the required standard. To undertake routine checks and maintenance in the Plant Room including backwash of filters.To maintain the NPLQ qualification by attending regular training sessions and to attend any training as deemed appropriate by the Manager. Cleanliness and Maintenance Lead site teams on a daily basis to achieve the highest standards of presentation, with regards to facilities, staff and service.Complete stock checks of materials and order replenishment when required; control their use and security.Maintain the highest standards of cleanliness throughout facilities as directed.Conduct regular patrols of the facilities, ensuring maximum cleanliness and security.Ensure accurate reporting of maintenance issues through the adherence to corporate systems and processes.Ensure accurate monitoring of maintenance standards through patrolling sites and reporting through the defined communication channels.