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Deputy General Manager (Operations) - Hertfordshire

Deputy General Manager (Operations) - Hertfordshire

  • Location


  • Sector:

    Health & Fitness, Commercial Leisure

  • Job type:

    Full Time

  • Salary:

    £27000 - £30000 per annum + excellent benefits & prospects

  • Contact:

    Mark Manning

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Deputy General Manager (Operations)- Sports, Fitness Leisure

£27,000-£30,000 + benefits

Bushey, Hertfordshire

Our client has an incredible culture of reward, recognition, professional growth, work-life balance, and having a lot of fun along the way, to create the most welcoming environment for both customers and team members.

Due to an internal promotion we are looking for an operationally minded Deputy General Manager for their impressive sports, fitness and leisure centre in Bushey Hertfordshire, having recently undergone a significant refurbishment.

Benefits include a competitive basic salary depending on experience, working 39-hours week, 1 in 4 weekends, limited open/close shifts, 22 up to 25 days holiday plus bank holidays, contributory pension, free gym membership and significant discounts for friends and family on all their provision. Most significantly, time will be invested in your professional development to progress within the organization.

Key responsibilities:

  • Lead, coach, develop and manage a team of Duty Managers, supervisors and front-line staff.
  • Take particular responsibility for wet-side operations.
  • Ensure the centre is clean, safe and well maintained at all times.
  • Work with all departments to support and develop their swim, kids, sports and fitness proposition.
  • Deal with customer queries and ensure customers have a fantastic customer experience.
  • Managing labour and maintenance budgets.
  • Opportunity to work multi-site and acting as the General Manager in their absence.

Key Requirements:

  • Outgoing, engaging personality with a can-do attitude and ownership mentality.
  • Leadership experience within the sports fitness and leisure industry possibly as a Centre Manager in a smaller site, Club Manager, Assistant General Manager or Operations Manager.
  • A talent for managing all things operational (health and safety, maintenance, pool management)
  • Preferably PPOC, NPLQ and FAAW Certifications, however if you can demonstrate the ability to pass these courses there is an opportunity to undertake training internally.
  • Passion for customer service and health and fitness.
  • Live within commuting distance of Bushey, Hertfordhsire

For more information please click apply and we will be in touch immediately if you have the right level of experience