Back of house account manager(Mon to Fri)

Back of house account manager(Mon to Fri)

  • Location

    Edinburgh, Scotland

  • Sector:


  • Job type:

    Full Time

  • Salary:

    £24000 - £25000 per annum

  • Contact:

    Harry Hodson

  • Contact email:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Startdate:

    Feb 2019

As Back of House Account Manager your key role will be interviewing and vetting skilled Chefs and Kitchen Porters, liaising with the Partners daily ensuring they are receiving an excellent service and attending sales meetings promoting the Back of House department.

Excellent presentation with good verbal and written communication skills are essential with a keen eye for detail. You will have high energy levels with a positive outlook and strong desire to succeed.

You will have experience working as a Chef to some capacity or have a thorough understanding of kitchen terminology and know a good chef when you see one. Having a strong background in hospitality will put you in good stead with communicating with the Partners (Hotels, Contract, & Events caterer's)

This is a great opportunity for anyone that has worked in Hospitality to a high level and is now looking for progression in a new career. You will experience a steep learning curve and we will help you to achieve your goals.


  • Meet the Partners staffing demands with placing skilled Chefs and Kitchen Porters
  • appropriately
  • Ensuring that the company have enough Members to meet the Partners demands
  • Qualifying Chef CV's & interviewing one on one to assess their Chef level
  • Hold group Kitchen Porters assessment sessions of 20+ candidates
  • Qualifying candidates ensuring legal requirements are met to work in the UK and
  • have required documentation for their skill level
  • Ensure all onboarded members are up to the standards set by Rota
  • Attending Operations-focused meetings with Partners, taking feedback on staff
  • quality, punctuality, uniform and customer service and actioning upon these.
  • Daily communications with the Partners, answering incoming queries & complaints
  • via phone and email
  • Overseeing shift fulfilment and matching the right Members to the right shifts
  • Comfortable rolling your sleeves up and taking on a variety of tasks

Essential experience:

Cheffing background in hospitality industry such as Hotels, Contract Caterers, Event

Caterers, Pubs / Restaurant chains


  • Practical and delivery-focused by nature - you have a 'get stuff done' attitude
  • Comfortable rolling your sleeves up and taking on a variety of tasks
  • Self-assured, with the ability to keep calm under pressure
  • Collaborative and mature in approach, able to work with a range of stakeholders and
  • personality types to achieve a common goal
  • Experience in delivery and customer-facing roles preferable
  • Proficient at using GSuite and Microsoft Excel