Spa Manager - Exclusive Hotel & Luxury Spa Cotswolds

About Us

Nestled in the heart of the Cotswolds, our exclusive hotel combines refined hospitality with a deeply restorative health and wellness offering. Our spa is an integral part of the guest experience - delivering holistic treatments, exceptional service, and a tranquil environment that reflects the beauty and calm of our surroundings.

The Role

The Spa Manager is a hands-on operational role, responsible for managing the day-to-day running of the spa while supporting its growth as the spa evolves. You will lead the team, maintain high service standards, and ensure every guest enjoys an exceptional experience.

Key Responsibilities

• Manage daily spa operations, including scheduling, stock, cleanliness, and health & safety compliance
• Lead and develop the team
• Ensure exceptional guest experiences through personalised service and attention to detail
• Support the growth of the spa
• Monitor and drive treatment and retail revenue
• Maintain and develop spa standards in line with Thyme's brand and luxury positioning

Skills & Experience

• Experience in spa management or senior spa leadership within a 5-star environment
• Level 3 (or equivalent) qualification in Beauty Therapy or Holistic Therapy
• Hands-on operational and therapy experience
• Strong leadership, team development, and organisational skills
• Strong commercial awareness and experience
• Exceptional guest service and communication skills

Personal Attributes

• Natural leader with a calm, grounded presence
• Passionate about delivering exceptional guest experiences
• Passionate about holistic wellness
• Detail-oriented, organised, and solution-focused
• Comfortable supporting growth initiatives while managing day-to-day operations

What We Offer

• Competitive salary
• Staff benefits and discounted stays
• Opportunities to shape the future of the spa and its offerings
• Professional development in a luxury hospitality environment

Interviews Available immediately