Banner Default Image

Operation Manager

Operation Manager

  • Location

    Northampton

  • Sector:

    Health & Fitness

  • Job type:

    Full Time

  • Salary:

    Up to £25000 per annum + pension, health club membership

  • Contact:

    Veronica Winter

  • Contact email:

    vw@leisurepeople.com

  • Job ref:

    VWOM22_1668720149

  • Startdate:

    ASAP

OPERATIONS MANAGER Northamptonshire £25,000

We are recruiting for an Operations Manager for a leading leisure Operator in Northamptonshire and keen to talk to candidates with at least 2 years experience in an Operational or Duty Manager role at a leisure facility or health club.

You will be responsible for a team of Duty Managers and Department Heads, with the main focus being delivering a high standard of customer service in a safe environment.

This is a large facility newly refurbished, with over 3,500 members across their Gym and Swim memberships. Facilities include:

  • Two swimming pools
  • Astro turf and grass pitches
  • State of the art gym
  • Group exercise Studios
  • Cycling Studio
  • Squash courts
  • Kids area with soft play
  • Sports Hall

Key responsibilities include:

  • To ensure the facility and colleagues provide a quality customer experience
  • Support the site to exceed the budgeted financial performance
  • Achieve all key performance indicators
  • Complete the tasks to ensure the standards of the facility meet company expectations
  • Ensure a safe, secure, clean, well maintained facilities that are accessible and inclusive for all
  • Ensure the site drives Health & Safety performance by ensuring all colleagues attend H&S training and complete all actions detailed in the H&S manual and planners
  • Maintain a safe and secure environment at all times
  • Ensure company cleaning standards are achieved reviewed to ensure customer satisfaction.
  • Undertake regular review of all operational checks to ensure compliance
  • Provide dedicated, qualified, well trained colleagues to support customers and make their visits enjoyable.
  • Cover duty manager shifts as required

Interviews Available immediately