General Manager - New Active Entertainment Leisure Venue - Tunbridge wells

Up to £30,000+ bonus +benefits

​We are looking for a General Manager to help open and manage a brand-new active entertainment leisure venue in Tunbridge Wells.

​The brand has venues all over the U.K. and has been delivering incredibly fun and varied gaming experiences to children and adults for more than 30-years. They continue to invest in new technology and product development to ensure they remain market leaders for years to come.

​The role:

• Inspire, coach and develop your team of Assistant Manager, Duty Managers, Party Hosts and crew members to always deliver an incredible customer experience.

• Take the lead on new enquiries for birthday party bookings, adult/group bookings, corporate and team building events.

• Oversee all venue operations including staff scheduling, equipment/facility maintenance, health and safety and cleanliness.

• Always available and visible to your customers and team during peak times, competently resolving issues if they arise.

• Manage stock control and supplier relationships.

• Working predominantly afternoons, evenings and weekends with shifts up to 9pm.

• Always striving to achieve 5-star reviews.

​The Person:

• An abundance of energy, ambition and drive.

• Team leadership and shift operational management experience within a similar leisure/recreation/hospitality/entertainment venue, possibly as a Centre Manager, Assistant Manager, Deputy General Manager, Operations Manager or experienced Duty Manager.

• Experienced in dealing with children's parties and group bookings either directly or indirectly.

• Living within an easy commute of Tunbridge Wells TN2

• Flexible to work predominantly afternoons, evenings and some weekends with shifts up to 9pm

​Benefits

Working 40-operational hours a week, paid overtime, bonus potential based on site financial performance and customer reviews, 28-days inclusive of bank holidays, contributory pension, staff discounts and most importantly investment into your professional development as a General Manager.

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For more information, please click apply with your cv and we will be in touch promptly if you have the right level of experience.

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