General Manager - Leisure Destination

General Manager - Leisure Destination

  • Location

    Milton Keynes, Buckinghamshire

  • Sector:

    Commercial Leisure

  • Job type:

    Full Time

  • Salary:

    £60000 - £62000 per annum + 20% bonus

  • Contact:

    David Peacock

  • Contact email:


  • Job ref:


General Manager Milton Keynes 60K + 20% Bonus

I am looking for a proven general manager to manage one of the leading indoor leisure attractions in Milton Keynes, Responsibilities include:

  • To take accountability for the total P&L performance of the site and Balance Scorecard.
  • To provide inspiring leadership, be a standard bearer for the company's values and Brand Standards and to deliver outstanding guest service at all times by way of example.
  • To ensure compliance with legislation, with regards to all statutory requirements including Liquor Licensing and Health and Safety
  • Provide direction, coaching and development to the Deputy General Manager, ensuring they deliver clear leadership and direction to operational departments.
  • To set clear targets and objectives for direct report Senior Managers and to monitor performance closely through 1-2-1 meetings, adhering to consistent objectives.
  • To ensure that the venue is always appropriately staffed and resourced in accordance to usage patterns.
  • To implement and maintain a culture of high performance and performance management.
  • To conduct effectively and timely appraisals with the management team and ensure that Senior Managers hold similar appraisals with their team.
  • To ensure Senior Managers are exceeding agreed targets and objectives
  • To ensure that all employees have development plans aligned to agreed objectives.
  • Ensure that financial performance matches targets set and income is maximised and costs are minimised.
  • Continuously look for ways to improve the guest experience by delivery operational excellence.
  • To be fully competent at utilising all elements of the booking system, as required within your role.

We are keen to talk to candidates who can demonstrate:

  • Proven commercial experience and a track record of high performance in a single or multi-site business delivering over £1m EBITDA.
  • Experience of budgetary control.
  • Evidence of managing a high performing team.
  • A clear communicator and professional operator with extremely high standards of achievement.
  • Exhibit strong judgement, drive and influence.

Interviews are immediately available.