General Manager Surrey Quays 50K basic OTE 75K+

Interviews are immediately available for a General Manager in Surrey Quays, running a flagship centre for a market leader in the family entertainment sector of the leisure industry. The business delivers a great value entertainment experience and is relentless in ensuring that they consistently deliver service superiority to every customer. As General Manager you will be offered a highly competitive basic salary of 50K, an exceptional bonus that is paid out every 6 months and a potentially lucrative annual outperformance bonus that can take the OTE to 70K +. Benefits that include life assurance, enhanced pension plan. Benefits include 5 weeks holiday, life assurance, enhanced pension and a save as you earn scheme and the opportunity for ongoing training and significant career development.

Candidates will require:

• A minimum of 3 years' experience as a hands-on General Manager working in a fast-paced leisure, hospitality or retail business.
• Evidence of optimising sales and performance of a business unit including a significant hospitality offering
• A passion for people, with evidence of coaching, developing and progressing a team of 40 colleagues.
• An ability to create positive energy with a can-do attitude and compassionate approach
• Resilience, flexibility, and adaptability, to fit in with our fast-paced environment!
• Are commercially astute with both P and L and budgetary management experience.
• Who constantly looks to enhance the customer experience and drive exceptional guest feedback/NPS scores.

As General Manager you will be supported by a deputy and assistant manager and a team of technicians, customer care, bar and diner colleagues. You will be working 40 hours over a 5-day week with a combination of early and evening shifts. You will be required to work a minimum of 3 weekends out of 4 as these are the peak trading days for your business alongside both Bank Holidays and School Holidays/Inset days.