Chief Operating Officer - leading luxurious health club Kuwait - £85,000 TAX FREE

Leisure People are delighted to be working with the finest Health Club facility in Kuwait.

Across two sites, these state-of-the art mixed clubs offer the best in wellness: Studios, outdoor pools, free-weights, cardio and functional fitness.

We are looking for an experienced Operator to support the CEO in developing the company strategies and who will be responsible for the day-to-day execution of these strategies.

You will need to have several years experience within the Wellness Industry, working within the luxury health club market, ideally from a GM and Regional Manager background, with exceptional leadership and business skills. Preferably with overseas experience of working in the Midde East.

The Ideal candidate:

• Must have the ability to build trust and cultivate respect from day one as he/she are coming to an established company with staff who might be attached to the previous COO.
• Should be a seasoned executive with a proven leadership record in the health and fitness industry
• Must be an execution and people expert
• Possess excellent communication skills
• Is expected to constantly communicate with the company customers, suppliers and all the company stakeholders
• Have experience managing a diversified team from different background and nationalities and should know how to align all teams, ask the right questions, lead discussions to reach solutions.
• To have the compassion to lead and mentor the team and bring the best in them by growing their skills and confidence
• Should be excellent executor of company vision and plans but also entrepreneurial enough to spot new opportunities that fit the vision and long-term goals
• Is expected to challenge the status quo and serve as a change agent
• Should possess the required knowledge and strength to manage the culture shift towards stronger teamwork, collaboration and accountability
• Should be likable, good listener, patient, comfortable with people, emotionally mature, wise, ethical, honest, and trustworthy
• Be adaptable; able to tailor his/her approach based on the culture of the company and the country

Job responsibilities

• Among the tasks required in the short term are the following:

• Improve marketing activities and plan
• Improve company website and mobile application
• Improve customer journey and customer satisfaction
• Develop the brand standards in every department
• Develop standardized systems and procedures in order to streamline expansions and ensure consistent delivery of our services across all locations
• Develop and hire a team of A players in every department.
• Develop staff training and career path
• Improve staff retention and brand loyalty

• Ongoing tasks:

• Oversee daily operations and manage department heads and gym manager(s)
• Work with CEO on developing the company ongoing business plan and KPIs
• Adhere to the budget and oversee execution of the business plan.
• Be accountable for the P&L results and drives results.
• Work with accounts team on developing feasibility analysis of new products and services
• Work with accounts and heads of departments on company budget to present to the CEO for approval
• Draft the board meetings agenda and prepare the information required for the meetings beforehand
• Communicate with the board to bring operational clarity and connection between the vision and the tactical disciplines and offer data based answers.
• Communicate the CEO/board's questions and concerns to the leadership team to get the work done at the highest standards possible.

• Growing the business into multiple locations:

• Concept development based on market needs/gaps
• Working with market experts analysist to solidify/refine the concept
• Feasibility analysis of new projects
• Selecting the best location for the project
• Working with architects on design and plans
• Presentations to the board
• Equipment procurement
• Recruitment of the staff
• Development of the Systems and procedures and operational manuals
• Training and orientation of staff
• Prelaunch plan and execution
• Management and overseeing operations post launch onwards.

The Package

• Tax Free Basic Salary of £5,200 a month/£62,500 per annum
• Accommodation and Transportation allowance of £1,950 a month/£23,400 per annum
• Flights and visa included to the value of £1,550 pa
• Total tax free package £87,450
• Bonus - tbc
• 30 days holiday per year
• 6 direct reports ( Gym Manager, Fitness Manager, Head of Reception and Client Liaison, Deputy Manager, HR and accounts

Interviews available immediately