Back of House Account Manager- Edinburgh
-
Location
Edinburgh, Scotland
-
Sector:
-
Job type:
-
Salary:
£27000 - £30000 per annum + excellent benefits and share options
-
Contact:
Alice Fleat
-
Contact email:
af@leisurepeople.com
-
Job ref:
HH060818_1533547456
-
Published:
over 5 years ago
-
Expiry date:
2018-09-05
-
Startdate:
ASAP
As Back of House Account Manager your key role will be interviewing and vetting skilled
Chefs and Kitchen Porters, liaising with the Partners daily ensuring they are receiving an
excellent service and attending sales meetings promoting the Back of House department.
Excellent presentation with good verbal and written communication skills are essential with a
keen eye for detail. You will have high energy levels with a positive outlook and strong desire
to succeed.
You will have experience working as a Chef to some capacity or have a thorough
understanding of kitchen terminology and know a good chef when you see one. Having a
strong background in hospitality will put you in good stead with communicating with the
Partners (Hotels, Contract, & Events caterer's)
This is a great opportunity for anyone that has worked in Hospitality to a high level and is
now looking for progression in a new career. You will experience a steep learning curve and
we will help you to achieve your goals.
The role is based in Edinburgh with some travel to Glasgow needed. Working hours are 9am
- 6pm Monday to Friday but may require some weekend and evening work periodically to
suit the needs of the business, ensuring you are available for our Members and Partners
every step of the way.
Responsibilities
Meet the Partners staffing demands with placing skilled Chefs and Kitchen Porters
appropriately
Ensuring that the company have enough Members to meet the Partners demands
Qualifying Chef CV's & interviewing one on one to assess their Chef level
Hold group Kitchen Porters assessment sessions of 20+ candidates
Qualifying candidates ensuring legal requirements are met to work in the UK and
have required documentation for their skill level
Ensure all onboarded members are up to the standards set by Rota
Attending Operations-focused meetings with Partners, taking feedback on staff
quality, punctuality, uniform and customer service and actioning upon these.
Daily communications with the Partners, answering incoming queries & complaints
via phone and email
Overseeing shift fulfilment and matching the right Members to the right shifts
Comfortable rolling your sleeves up and taking on a variety of tasks
Essential experience:
Cheffing background in hospitality industry such as Hotels, Contract Caterers, Event
Caterers, Pubs / Restaurant chains
Desirable experience:
Hospitality Temporary Recruitment Experience
Skills:
Practical and delivery-focused by nature - you have a 'get stuff done' attitude
Comfortable rolling your sleeves up and taking on a variety of tasks
Self-assured, with the ability to keep calm under pressure
Collaborative and mature in approach, able to work with a range of stakeholders and
personality types to achieve a common goal
Experience in delivery and customer-facing roles preferable
Proficient at using GSuite and Microsoft Excel
Benefits
Join a high-growth, exciting start-up and help shape the way they operate
Almost too much responsibility - significant of room for you to grow
Share options
Discounted travel
Competitive salary