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Talent and account manager

Talent and account manager

Job Title: Talent and account manager
Contract Type: Full Time
Location: Hounslow, London
Industry:
Salary: £25000 - £28000 per annum + Good bonus, share options
Start Date: asap
REF: HH060818_1534846458
Contact Name: Harry Hodson
Contact Email: hh@leisurepeople.com
Job Published: 3 months ago

Job Description

As Account & Talent Executive your key role will be interviewing and vetting skilled Front of House & Back of House Hospitality Staff, liaising with the Partners daily ensuring they are receiving an excellent service and attending sales meetings to promote the Staffing Services.

Excellent presentation with good verbal and written communication skills are essential with a keen eye for detail. You will have high energy levels with a positive outlook and strong desire to succeed.

You will have experience working as a 360 recruiter/consultant in hospitality or as an operator within Hotels. Having a strong background in hospitality will put you in good stead with communicating with the Partners (Hotels, Contract, & Events caterer's)

This is a great opportunity for anyone that has worked in Hospitality to a high level and is now looking for progression in a new career. You will experience a steep learning curve and we will help you to achieve your goals.

Responsibilities

● Meet our Partners staffing demands by placing our staff appropriately

● Ensuring that the company have enough Members to meet the Partners demands

● Hold group assessment sessions of 20+ candidates

● Qualifying candidates ensuring legal requirements are met to work in the UK and have required documentation for their skill level

● Ensure all onboarded members are up to the standards set by my client

● Attending Operations-focused meeting with Partners, taking feedback on staff quality, punctuality, uniform and customer service and actioniong upon these.

● Daily communications with your Partners, answering incoming queries & complaints via phone and email

● Overseeing shift fulfillment and matching the right Members to the right shifts

● Comfortable rolling your sleeves up and taking on a variety of tasks

Skills and experience

● Practical and delivery-focused by nature - you have a 'get stuff done' attitude

● Comfortable rolling your sleeves up and taking on a variety of tasks

● Self-assured, with the ability to keep calm under pressure

● Collaborative and mature in approach, able to work with a range of stakeholders and personality types to achieve a common goal

● Highly autonomous -being happy to work from 'the field' in West London area whilst visiting Rota HQ in East London 1 day per week

● Experience in delivery and customer-facing roles preferable

● Experience in a high-growth company or entrepreneurial SME company preferable

● Proficient at using GSuite and Microsoft Excel

Benefits

● Join a high-growth, exciting start-up and help shape the way they operate

● Almost too much responsibility -significant of room for you to grow

● Share options

● Discounted travel

● Competitive salary