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Back of House Account Manager- Edinburgh

Job Title: Back of House Account Manager- Edinburgh
Contract Type: Full Time
Location: Edinburgh, Scotland
Industry:
Salary: £27000 - £30000 per annum + excellent benefits and share options
Start Date: ASAP
REF: HH060818_1533547456
Contact Name: Alice Fleat
Contact Email: af@leisurepeople.com
Job Published: 8 days ago

Job Description

As Back of House Account Manager your key role will be interviewing and vetting skilled

Chefs and Kitchen Porters, liaising with the Partners daily ensuring they are receiving an

excellent service and attending sales meetings promoting the Back of House department.

Excellent presentation with good verbal and written communication skills are essential with a

keen eye for detail. You will have high energy levels with a positive outlook and strong desire

to succeed.

You will have experience working as a Chef to some capacity or have a thorough

understanding of kitchen terminology and know a good chef when you see one. Having a

strong background in hospitality will put you in good stead with communicating with the

Partners (Hotels, Contract, & Events caterer's)

This is a great opportunity for anyone that has worked in Hospitality to a high level and is

now looking for progression in a new career. You will experience a steep learning curve and

we will help you to achieve your goals.

The role is based in Edinburgh with some travel to Glasgow needed. Working hours are 9am

- 6pm Monday to Friday but may require some weekend and evening work periodically to

suit the needs of the business, ensuring you are available for our Members and Partners

every step of the way.

Responsibilities

Meet the Partners staffing demands with placing skilled Chefs and Kitchen Porters

appropriately

Ensuring that the company have enough Members to meet the Partners demands

Qualifying Chef CV's & interviewing one on one to assess their Chef level

Hold group Kitchen Porters assessment sessions of 20+ candidates

Qualifying candidates ensuring legal requirements are met to work in the UK and

have required documentation for their skill level

Ensure all onboarded members are up to the standards set by Rota

Attending Operations-focused meetings with Partners, taking feedback on staff

quality, punctuality, uniform and customer service and actioning upon these.

Daily communications with the Partners, answering incoming queries & complaints

via phone and email

Overseeing shift fulfilment and matching the right Members to the right shifts

Comfortable rolling your sleeves up and taking on a variety of tasks

Essential experience:

Cheffing background in hospitality industry such as Hotels, Contract Caterers, Event

Caterers, Pubs / Restaurant chains

Desirable experience:

Hospitality Temporary Recruitment Experience

Skills:

Practical and delivery-focused by nature - you have a 'get stuff done' attitude

Comfortable rolling your sleeves up and taking on a variety of tasks

Self-assured, with the ability to keep calm under pressure

Collaborative and mature in approach, able to work with a range of stakeholders and

personality types to achieve a common goal

Experience in delivery and customer-facing roles preferable

Proficient at using GSuite and Microsoft Excel

Benefits

Join a high-growth, exciting start-up and help shape the way they operate

Almost too much responsibility - significant of room for you to grow

Share options

Discounted travel

Competitive salary