Sales & Retention Manager - Swimming Lesson Provider -North West London

£28,000 to £30,000 basic + circa £500 monthly bonus+ commission (£42K O.T.E.)

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We are looking for a Sales & retention Manager to lead the Sales & Service teams for an award winning provider of private swimming tuition who are going from strength to strength.

More on the role:

• To lead, coach and motivate a small team of tele-sales and retention advisors.

• Set and manage KPI's for the team to achieve monthly revenue targets.

• Lead by example on generating and converting new customer leads (60% of role)

• Analyse and develop company sales processes to improve business performance.

• Evaluate and enhance their customer referral programme.

• Work with I.T. and Marketing on PR and marketing initiatives, data analysis and reports.

• Support Operational Swimming Managers with sales and commercial learning programmes.

• Office based, typically working Monday to Friday and one in three Saturday mornings.

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Background we are looking for:

• Outstanding telephone manner with strong rapport building skills.

• Self-motivated, organized and good time management.

• Proven track record in a consultative direct sales role consistently hitting targets.

• Experience in coaching, motivating and leading small direct sales/tele-sales teams.

• You may have worked as a Team Leader, Telesales Manager, Contact Centre Manager, Membership Sales Manager, Business Development Manager or Account Manager within the Sports, Fitness, Leisure or another customer centric industry.

• An interest in swimming or knowledge of swimming lessons is desirable but not essential.

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This is an exciting opportunity with an established and growing company who offer full product and systems training, ongoing development, realistic commission targets and a great work life balance.

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For more information, please click apply now and we will come back to you if you have the right level of experience

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