£29000 - £32000 per annum + 10% annual bonus
about 2 months ago
Relationship Manager - Property up to 32K basic + 10% annual bonus
Stratford, East London
An exciting opportunity to join for a relationship manager to join a market leading and rapidly expanding premium company operating in the booming build to rent property space in Stratford, East London. Whilst previous property management and an ARLA qualification is of great interest, they are also very open to bring in candidates with exceptional customer/member/client relationship skills working from a variety of sectors including premium health and fitness clubs, leading hospitality brands or retail management. They have recognised so many transferable skills which can be easily adapted to their property relationship management teams who look after hundreds of apartments and homes to deliver an exceptional customer journey for the residents from moving in to moving out.
These include excellent communication and interpersonal skills, an ability to multitask and manage multiple tasks at any one time, having a commercial focus and understanding and thriving working in a high-performance team with a very positive and refreshing culture. You will be working very closely with multiple departments including front of house, the leasing team, maintenance, central support, security and third-party contractors to deliver a hassle-free experience for thousands of residents living on the former Olympic Park in Stratford. You will regularly carry out audits on the residences and ensure there is constant focus to raise resident's expectations and standards, anticipating situations and providing solutions. Your collective goal is to positively influence the length of occupancy and tenancy agreements and ensure all recharges for additional services and features are processed seamlessly whilst ensuring the CRM system is accurately maintained and updated with all interactions and engagements with regards their property. An understanding and appreciation of health and safety is advantageous but not essential as this can be coached and developed by the team.
Some great features of the relationship manager role are:
- Working hours - during the week it's a 10-6 or 11-7pm. 1 weekend only in 4.
- 33 days holiday per annum
- A range of benefits including Medicash and wide-ranging employee discounts
- Excellent transport links, easily accessible from Stratford International and a short walk from Stratford
- Lots of company socials, monthly team meals out.
- Great opportunities for training with property qualifications.
- Outstanding career developments opportunities as the business expands in London and nationally.
- Westfield Shopping Centre on your doorstep
If you are confident, you can demonstrate the experience, skills and attributes that are highlighted above then we would welcome you to submit your cv and note that a covering letter highlighting your suitability will really help your application to stand out.
Interviews are immediately available.